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Travel · head to head

Egencia vs Hotelogix

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Hotelogix logo

Hotelogix

Travel

Cloud property management system priced per room for small and mid-sized independent hotels

From
$7.99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Hotelogix the advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.
  • They diverge on capability: Egencia covers Policy and approval engine, Hotelogix covers Front desk grid.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Hotelogix actually diverge.

Attributes where Egencia and Hotelogix differ
AttributeEgenciaHotelogix
Starting priceOn request$7.99/month
Pricing modelquotePer room per month

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Hotelogix

  • Front desk grid
  • Multi-outlet POS
  • Channel manager
  • Web booking engine
  • Group and corporate bookings
  • Night audit
  • Multi-property view
  • Housekeeping module

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Hotelogix
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Hotelogix
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Hotelogix
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Hotelogix

Hotelogix

  • A forty-room independent hotel in India replacing spreadsheets and a legacy Windows PMS without a large upfront licencenot Egencia
  • A resort that needs restaurant and spa charges posted to the room folio from separate outletsnot Egencia
  • A small chain of three properties wanting one dashboard without moving to an enterprise systemnot Egencia
  • A hotel with a heavy corporate account book needing negotiated rate plans and agency billingnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Hotelogix

  • The advertised per-room rate covers the PMS only; the channel manager and accounting connector are separate per-room subscriptions with their own monthly minimums, so a small hotel budgeting from the headline number will underestimate the bill.
  • Each additional third-party interface, such as a door lock or a payment terminal, is billed as its own monthly fee, which makes an integrated stack expensive to assemble at a property that wants several connections.
  • Multi-property and enterprise pricing is not published, so a growing group cannot compare Hotelogix against alternatives without entering a sales process.
  • The user interface is dated next to Mews or Cloudbeds, and staff coming from a modern consumer app typically need more training time on the tape chart and folio screens.
  • Support quality varies by region and depends heavily on the local reseller rather than on the vendor directly, so response times in markets without a partner presence are inconsistent.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Hotelogix

$7.99/month
  • Premium$7.99/month
    • Per room per month
    • Front desk and reservations
    • Housekeeping
  • Premium Plus$11.99/month
    • Per room per month
    • Point of sale outlets
    • Group and corporate bookings
  • Platinum$17.99/month
    • Per room per month
    • Multi-property dashboard
    • Priority support
  • Distribution add-on$undefined/month
    • About 1 USD per room per month for the channel manager
    • Roughly 25 USD monthly minimum
    • Charged on top of the PMS tier

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Hotelogix if

  • You need front desk grid.
  • You work on Web, iOS, Android.
  • You also want multi-outlet pos.
Hotelogix review

Questions people ask

Is Egencia or Hotelogix better?
Neither clearly leads. Egencia starts at On request and Hotelogix at $7.99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Hotelogix?
Egencia starts at On request and Hotelogix at $7.99/month.
Does Egencia or Hotelogix run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Hotelogix is typically brought in for.
What can Egencia do that Hotelogix cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Hotelogix covers Front desk grid, Multi-outlet POS, Channel manager, Web booking engine.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Hotelogix: What does Hotelogix actually cost for a thirty-room hotel?

The core PMS at the entry tier is around 240 US dollars a month at 7.99 per room, but adding the channel manager at about 1 dollar per room with a 25 dollar floor and any interface fees typically pushes the real figure past 300 dollars.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Hotelogix: Is the channel manager included?

No. Distribution is a paid add-on charged per room per month on top of whichever PMS tier you are on.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Hotelogix: Does Hotelogix take commission on direct bookings?

No. The booking engine does not charge a per-reservation commission; you pay only the subscription and your own payment processing.

Hotelogix: Is it suitable for a hotel group?

It has a multi-property dashboard, but group pricing is quoted rather than published and larger chains generally shortlist Opera or Mews instead.

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