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Travel · head to head

Egencia vs Hostfully

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Hostfully logo

Hostfully

Travel

Vacation rental property management platform with per-property pricing and digital guidebooks

From
$15/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Hostfully the advertised per property price excludes a platform fee that is not published anywhere on the pricing page, so no listed figure is a real monthly cost until sales quotes it.
  • They diverge on capability: Egencia covers Policy and approval engine, Hostfully covers Channel management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Hostfully actually diverge.

Attributes where Egencia and Hostfully differ
AttributeEgenciaHostfully
Starting priceOn request$15/month
Pricing modelquotePer property per month

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Hostfully

  • Channel management
  • Digital Guidebooks
  • Owner portal
  • Direct booking engine
  • Unified inbox
  • Pipeline and lead management

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Hostfully
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Hostfully
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Hostfully
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Hostfully

Hostfully

  • A manager with thirty units who wants channel sync, an owner portal and a direct booking site under one subscriptionnot Egencia
  • A host who only wants professional check-in and local recommendation guidebooks and will buy Digital Guidebooks without the PMSnot Egencia
  • An operator pushing guests towards direct bookings who needs the Pro tier because the Growth tier taxes exactly that revenuenot Egencia
  • A property manager onboarding third-party owners who need visible reporting on their own unitsnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Hostfully

  • The advertised per property price excludes a platform fee that is not published anywhere on the pricing page, so no listed figure is a real monthly cost until sales quotes it.
  • The Growth tier charges 1% on payments and 0.85% on direct bookings, so the operators most focused on direct revenue are penalised on the cheaper plan and effectively forced to Pro.
  • Pricing is per property, so a portfolio of small low-revenue units pays the same per listing as high-revenue ones and studio-heavy portfolios carry a disproportionate cost.
  • Accounting is lighter than manager-grade competitors, with no full trust accounting, so client fund segregation has to be handled outside the platform.
  • Digital Guidebooks are sold and priced separately from the PMS, so the product Hostfully is best known for is an additional line on the invoice rather than part of the subscription.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Hostfully

$15/month
  • Growth$15/month
    • 1 to 50 listings
    • $15 per property per month plus a platform fee
    • 1% payment gateway fee
  • Pro$25/month
    • 1 to 199 listings
    • $25 per property per month plus a platform fee
    • No payment gateway fee
  • Enterprise$undefined/month
    • 200 or more listings
    • Custom volume pricing plus a platform fee
    • Priority support

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Hostfully if

  • You need channel management.
  • You work on Web, iOS, Android.
  • You also want digital guidebooks.
Hostfully review

Questions people ask

Is Egencia or Hostfully better?
Neither clearly leads. Egencia starts at On request and Hostfully at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Hostfully?
Egencia starts at On request and Hostfully at $15/month.
Does Egencia or Hostfully run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Hostfully is typically brought in for.
What can Egencia do that Hostfully cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Hostfully covers Channel management, Digital Guidebooks, Owner portal, Direct booking engine.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Hostfully: What is the platform fee?

Hostfully does not publish it. Ask for the total monthly figure for your listing count in writing before comparing plans.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Hostfully: Which tier is cheaper in practice?

Pro, for anyone with real direct booking volume. Growth is $10 less per property but adds 1% on payments and 0.85% on direct bookings.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Hostfully: Can I buy guidebooks alone?

Yes. Digital Guidebooks are priced separately and are commonly bought without the PMS.

Hostfully: Is there a minimum property count?

No stated minimum, but per property pricing plus a platform fee makes it uneconomic for one or two units.

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