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Healthcare · head to head

Amwell vs Doctor on Demand

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Doctor on Demand logo

Doctor on Demand

Healthcare

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • They diverge on capability: Amwell covers Mental Health Services, Doctor on Demand covers Mental Health.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amwell and Doctor on Demand actually diverge.

Attributes where Amwell and Doctor on Demand differ
AttributeAmwellDoctor on Demand
Starting price$99/visitOn request
Pricing modelsubscriptionusage-based
PlatformsWeb, MobileCloud-based (mobile app and web)
Founded20022012

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Mental Health Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • SOC2

Only in Doctor on Demand

  • Mental Health
  • Urgent Care
  • Medical Records
  • Insurance
  • Pharmacies

Both cover

  • Video Consultations
  • Phone Consultations
  • Prescription Services
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Doctor on Demand
  • Medical Recordsnot Doctor on Demand
  • Practice Managementnot Doctor on Demand
  • Telehealthnot Doctor on Demand

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Amwell
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

Which should you pick?

Choose Amwell if

  • You need mental health services.
  • You work on Web, Mobile.
  • You also want digital prescriptions.
Amwell review

Choose Doctor on Demand if

  • You need mental health.
  • You work on Cloud-based (mobile app and web).
  • You also want urgent care.
Doctor on Demand review

Questions people ask

Is Amwell or Doctor on Demand better?
Neither clearly leads. Amwell starts at $99/visit and Doctor on Demand at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Doctor on Demand?
Amwell starts at $99/visit and Doctor on Demand at On request.
Does Amwell or Doctor on Demand run on more platforms?
Amwell runs on Web, Mobile. Doctor on Demand runs on Cloud-based (mobile app and web).
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Doctor on Demand is typically brought in for.
What can Amwell do that Doctor on Demand cannot?
Amwell covers Mental Health Services, Digital Prescriptions, EHR Systems, Health Plans. Doctor on Demand covers Mental Health, Urgent Care, Medical Records, Insurance. Both handle Video Consultations, Phone Consultations, Prescription Services, HIPAA.

Answered from the vendors’ own pages

Doctor on Demand: Is there a membership fee or subscription required?

No subscription or membership is required. The platform operates on a pay-per-visit model with no ongoing fees, and no credit card is needed to create an account.

Source
Doctor on Demand: How much does an urgent care visit cost for uninsured patients?

An uninsured patient pays $99 for a 15-minute urgent care consultation. Costs are displayed before booking so you know the price upfront.

Source
Doctor on Demand: What are the therapy and psychiatry session rates?

Psychology consultations are $134 for 25 minutes or $184 for 50 minutes. Initial psychiatry consultations are $299 for 45 minutes, with 15-minute follow-ups at $129.

Source
Doctor on Demand: Can I use my insurance to reduce costs?

Yes, Doctor on Demand accepts 30+ major insurance plans including UnitedHealth, Humana, and Blue Cross variants. Insured visits may be $0 depending on your plan, or range from $0 to $296.64 for psychiatry depending on your coverage.

Source
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