Softwr

Healthcare & Medical · head to head

Doctor on Demand vs Epic Systems

Doctor on Demand logo

Doctor on Demand

Healthcare & Medical

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite
Epic Systems logo

Epic Systems

Healthcare & Medical

Leading electronic health records system for healthcare organizations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed; Epic Systems no free version or trial; enterprise pricing only with custom negotiation required
  • They diverge on capability: Doctor on Demand covers Video Consultations, Epic Systems covers Electronic Health Records.

Where they differ

Only the attributes on which Doctor on Demand and Epic Systems actually diverge.

Attributes where Doctor on Demand and Epic Systems differ
AttributeDoctor on DemandEpic Systems
Pricing modelusage-basedquote
PlatformsCloud-based (mobile app and web)Web, Desktop, Mobile
Founded20121979

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance
  • Pharmacies

Only in Epic Systems

  • Electronic Health Records
  • Revenue Cycle Management
  • Patient Portal
  • Clinical Decision Support
  • Population Health
  • Lab Systems
  • Imaging Systems
  • Pharmacy Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Epic Systems
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Epic Systems

Epic Systems

  • Patient Carenot Doctor on Demand
  • Medical Recordsnot Doctor on Demand
  • Practice Managementnot Doctor on Demand
  • Telehealthnot Doctor on Demand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

Epic Systems

  • No free version or trial; enterprise pricing only with custom negotiation required
  • Lengthy implementation timeline: 12-24 months for single hospitals, 3-5 years for multi-system rollouts
  • Customization and workflow adaptation requires extensive consulting services
  • Very high licensing costs ranging from 100,000 to 30 million USD depending on organization size

Pricing, plan by plan

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

Epic Systems

On request

No published plan breakdown. See the Epic Systems review.

Which should you pick?

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Choose Epic Systems if

  • You need electronic health records.
  • You work on Web, Desktop, Mobile.
  • You also want revenue cycle management.
Epic Systems review

Questions people ask

Is Doctor on Demand or Epic Systems better?
Neither clearly leads. Doctor on Demand starts at On request and Epic Systems at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctor on Demand or Epic Systems?
Doctor on Demand starts at On request and Epic Systems at On request.
Does Doctor on Demand or Epic Systems run on more platforms?
Doctor on Demand runs on Cloud-based (mobile app and web). Epic Systems runs on Web, Desktop, Mobile.
What is Doctor on Demand best used for?
Doctor on Demand is most often used for patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7, individuals needing mental health services (therapy, psychiatry) with same-day availability. Of those, patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7 and individuals needing mental health services (therapy, psychiatry) with same-day availability are not what Epic Systems is typically brought in for.
What can Doctor on Demand do that Epic Systems cannot?
Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. Epic Systems covers Electronic Health Records, Revenue Cycle Management, Patient Portal, Clinical Decision Support. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Epic Systems: What is Epic's market position?

Epic holds 36 percent of the U.S. EHR market and manages over 280 million patient records across 1,200+ healthcare organizations. Among hospitals with over 300 beds, Epic has 52 percent market share, and 71 percent market share in major academic medical centers as of 2026.

Source
Epic Systems: Is there a free trial or demo available?

Epic does not offer a free version or trial. The software is enterprise-only with custom pricing negotiated directly with organizations. Typical implementation timelines for single hospitals range from 12 to 24 months, and multi-hospital systems can take 3 to 5 years for phased rollouts.

Source
Epic Systems: How does Epic integrate with third-party systems?

Epic provides multiple integration pathways: FHIR R4 APIs, HL7 v2 messaging, CCDA document exchange, and proprietary APIs through Epic Showroom (formerly App Orchard). Over 1,000 certified apps are available in the marketplace, enabling real-time data synchronization and interoperability.

Source
Epic Systems: What is included in Epic's unified platform?

Epic provides a truly unified system spanning inpatient, outpatient, emergency department, surgical, pharmacy, laboratory, radiology, billing, and population health on a single database. It includes appointment scheduling, medical billing, clinical decision support, patient portal (MyChart), telehealth capabilities, and analytics.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Doctor on Demand

More on Epic Systems

Keep looking

Other head to heads