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Sales Enablement · head to head

Default vs Dock

Default logo

Default

Sales Enablement

Inbound lead routing, enrichment and scheduling in one workflow layer

From
On request
Rated
-
Full reviewWebsite
Dock logo

Dock

Sales Enablement

Client-facing workspaces for deal rooms, onboarding plans and customer portals

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Dock has a free tier, so it costs nothing to try first.
  • Each has a real cost: Default pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.; Dock the free plan excludes Salesforce and HubSpot integration, which is the capability that turns Dock from a nicer file share into a sales tool, so the free tier does not let you evaluate the thing you would actually buy.
  • They diverge on capability: Default covers Inbound routing, Dock covers Digital sales rooms.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Default and Dock actually diverge.

Attributes where Default and Dock differ
AttributeDefaultDock
Starting priceOn requestFree
Pricing modelquotePer month by plan with additional seats charged
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Default

  • Inbound routing
  • Native scheduling
  • Waterfall enrichment
  • Lead scoring
  • CRM hygiene
  • Outbound signals
  • MCP endpoint

Only in Dock

  • Digital sales rooms
  • Mutual action plans
  • Onboarding hubs
  • Content library
  • Order forms
  • Engagement tracking
  • AI document generation
  • CRM sync

What people use each for

The jobs each tool is most often brought in to do.

Default

  • A B2B software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate toolsnot Dock
  • A revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contractnot Dock
  • A sales organisation with complex territory rules that needs routing decisions to be auditable when a representative disputes an assignmentnot Dock
  • A team that wants enrichment and ideal customer profile scoring applied before a lead reaches a representative, rather than cleaned up afterwardsnot Dock

Dock

  • A sales team replacing scattered Drive links and follow-up emails with one tracked workspace per opportunitynot Default
  • An account executive running a mutual action plan with a buying committee that needs shared visibility of dates and ownersnot Default
  • A customer success team carrying the same workspace from signed deal into onboarding without rebuilding itnot Default
  • A revenue leader wanting evidence of whether buyers actually opened the material sent after a demonot Default

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Default

  • Pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.
  • Seats are split into user seats and routing seats at different prices, which makes headcount planning awkward and means an organisation can be surprised by which roles turn out to need the expensive kind.
  • Enrichment is credit metered, so cost rises with inbound volume exactly when the business is doing well, and a spike in form fills is also a spike in the bill.
  • Consolidating routing, enrichment, scoring and scheduling into one vendor puts a single point of failure between a demo request and a sales representative, which is the highest value path in the business.
  • The vendor offers budget to buy out incumbent contracts, which is effective marketing but tells you switching costs in this category are high in both directions, including out of Default later.

Dock

  • The free plan excludes Salesforce and HubSpot integration, which is the capability that turns Dock from a nicer file share into a sales tool, so the free tier does not let you evaluate the thing you would actually buy.
  • Branding and layout customisation is the most common complaint from users; teams with strict design standards find workspaces they cannot make match the rest of their buyer-facing material.
  • Workspaces render poorly on mobile, which matters because executive stakeholders in a buying committee frequently open a shared link on a phone first and form their impression there.
  • Premium requires annual billing at 1,000 US dollars a month, so the step from Standard is a twelve-thousand dollar commitment rather than an incremental monthly upgrade, and it is triggered by asset limits as often as by seat count.
  • The HubSpot integration is reported as noticeably weaker than the Salesforce one, so HubSpot-based teams get less of the CRM automation that justifies the paid tiers.

Pricing, plan by plan

Default

On request
  • Default$undefined/month
    • Nothing published, quoted through a demo
    • Third party accounts describe a monthly platform fee before any seats are added
    • Separate user seats and routing seats rather than one seat type

Dock

Free
  • FreeFree
    • 5 users
    • 10 workspaces
    • 25 content assets
  • Standard$350/month
    • 10 users included
    • Unlimited workspaces
    • 100 content assets
  • Premium$1000/month
    • 25 or more users, billed annually
    • Unlimited assets, playbooks, courses and order forms
    • CRM-integrated order forms
  • Enterprise$undefined/year
    • API access
    • Custom domain and sending addresses
    • SCIM provisioning

Which should you pick?

Choose Default if

  • You need inbound routing.
  • You also want native scheduling.
Default review

Choose Dock if

  • You need digital sales rooms.
  • You want to start without paying.
  • You also want mutual action plans.
Dock review

Questions people ask

Is Default or Dock better?
Neither clearly leads. Default starts at On request and Dock at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Default or Dock?
Dock has a free tier; the other does not. Paid plans start at On request for Default and Free for Dock.
Does Default or Dock run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Dock for free?
Yes. Dock has a free tier, so you can try it without paying. Default starts at On request.
What is Default best used for?
Default is most often used for a b2b software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate tools, a revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contract, a sales organisation with complex territory rules that needs routing decisions to be auditable when a representative disputes an assignment, a team that wants enrichment and ideal customer profile scoring applied before a lead reaches a representative, rather than cleaned up afterwards. Of those, a b2b software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate tools and a revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contract are not what Dock is typically brought in for.
What can Default do that Dock cannot?
Default covers Inbound routing, Native scheduling, Waterfall enrichment, Lead scoring. Dock covers Digital sales rooms, Mutual action plans, Onboarding hubs, Content library.

Answered from the vendors’ own pages

Default: What does Default replace?

Typically a scheduler, a lead routing tool, an enrichment provider and part of a workflow automation layer.

Dock: Do buyers and clients need a licence?

No. External collaborators are free on every plan, including Free.

Default: Is pricing published?

No. It is quoted, and reported structures involve a monthly platform fee plus separate user and routing seats plus metered enrichment credits.

Dock: Is Dock useful without a CRM integration?

Much less so, and the free plan has none. Budget for Standard if you want activity flowing back to Salesforce or HubSpot.

Default: Does it replace the CRM?

No. It sits in front of the CRM, routing and enriching records and keeping them clean, and it writes to Salesforce or HubSpot.

Dock: Can it handle post-sale onboarding as well as deals?

Yes, that is one of its stronger arguments: the same workspace carries from deal to implementation without rebuilding it.

Default: Is it worth it for a small team?

Rarely. The platform fee before seats means the economics work when you are retiring several existing subscriptions.

Dock: Is pricing per seat?

Partly. Plans bundle a user count and additional seats are 50 US dollars a month each on top.

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