Sales Enablement · head to head
Claap vs Default
Claap
Sales Enablement
Meeting recorder and AI notetaker that writes back to the CRM and gives free seats to people who only need to watch
- From
- Free
- Rated
- -
Default
Sales Enablement
Inbound lead routing, enrichment and scheduling in one workflow layer
- From
- On request
- Rated
- -
The short version
- Only Claap has a free tier, so it costs nothing to try first.
- Each has a real cost: Claap conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.; Default pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.
- They diverge on capability: Claap covers Meeting recording, Default covers Inbound routing.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Claap and Default actually diverge.
Identical on both: user rating (Not yet rated), category (Sales Enablement).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Claap
- Meeting recording
- AI notes and summaries
- CRM auto-complete
- Free viewer and guest seats
- Async video
- Sales coaching
- Deal collaboration spaces
- Agent gallery
Only in Default
- Inbound routing
- Native scheduling
- Waterfall enrichment
- Lead scoring
- CRM hygiene
- Outbound signals
- MCP endpoint
What people use each for
The jobs each tool is most often brought in to do.
Claap
- A twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wastefulnot Default
- A European sales organisation that needs call recording with EU data handling and multilingual transcriptionnot Default
- A sales manager who wants CRM fields populated from calls instead of chasing reps for notes every Fridaynot Default
- A distributed team replacing status meetings with recorded async video updates alongside the customer call librarynot Default
Default
- A B2B software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate toolsnot Claap
- A revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contractnot Claap
- A sales organisation with complex territory rules that needs routing decisions to be auditable when a representative disputes an assignmentnot Claap
- A team that wants enrichment and ideal customer profile scoring applied before a lead reaches a representative, rather than cleaned up afterwardsnot Claap
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Claap
- Conversation intelligence depth, coaching analytics and forecasting are thinner than at the large United States revenue intelligence platforms, so a team wanting deal risk scoring will find the analysis shallow.
- The most useful capabilities including CRM auto-complete and coaching sit on the Pro tier at roughly three times the Starter price, so the cheap entry point is not the price most teams end up paying.
- Advertised rates are annual billing; monthly billing costs materially more, and the published figures do not make that obvious at first glance.
- The integration catalogue is smaller than the incumbents, so a team running a less common CRM or sales engagement tool may have to fall back on manual export.
- As a smaller European vendor it carries fewer enterprise security and compliance references, which slows or blocks procurement at large regulated buyers.
Default
- Pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.
- Seats are split into user seats and routing seats at different prices, which makes headcount planning awkward and means an organisation can be surprised by which roles turn out to need the expensive kind.
- Enrichment is credit metered, so cost rises with inbound volume exactly when the business is doing well, and a spike in form fills is also a spike in the bill.
- Consolidating routing, enrichment, scoring and scheduling into one vendor puts a single point of failure between a demo request and a sales representative, which is the highest value path in the business.
- The vendor offers budget to buy out incumbent contracts, which is effective marketing but tells you switching costs in this category are high in both directions, including out of Default later.
Pricing, plan by plan
Claap
Free- BasicFree
- Ten videos per user
- Three hundred minutes total
- Free contributor and guest access
- Starter$8/month
- Billed yearly
- AI meeting notes
- Unlimited recording for the licensed contributor
- Pro$24/month
- Billed yearly
- CRM auto-complete
- Sales coaching and scorecards
- Business and Enterprise$undefined/month
- Advanced security and administration
- Custom agent automations
- Dedicated support
Default
On request- Default$undefined/month
- Nothing published, quoted through a demo
- Third party accounts describe a monthly platform fee before any seats are added
- Separate user seats and routing seats rather than one seat type
Which should you pick?
Choose Claap if
- You need meeting recording.
- You want to start without paying.
- You work on Web, macOS, Windows, Chrome extension.
- You also want ai notes and summaries.
Questions people ask
- Is Claap or Default better?
- Neither clearly leads. Claap starts at Free and Default at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Claap or Default?
- Claap has a free tier; the other does not. Paid plans start at Free for Claap and On request for Default.
- Does Claap or Default run on more platforms?
- Claap runs on Web, macOS, Windows, Chrome extension. Default runs on Web.
- Can I use Claap for free?
- Yes. Claap has a free tier, so you can try it without paying. Default starts at On request.
- What is Claap best used for?
- Claap is most often used for a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful, a european sales organisation that needs call recording with eu data handling and multilingual transcription, a sales manager who wants crm fields populated from calls instead of chasing reps for notes every friday, a distributed team replacing status meetings with recorded async video updates alongside the customer call library. Of those, a twenty person revenue team where only eight people run customer calls and the rest just need to watch, making per-seat pricing wasteful and a european sales organisation that needs call recording with eu data handling and multilingual transcription are not what Default is typically brought in for.
- What can Claap do that Default cannot?
- Claap covers Meeting recording, AI notes and summaries, CRM auto-complete, Free viewer and guest seats. Default covers Inbound routing, Native scheduling, Waterfall enrichment, Lead scoring.
Answered from the vendors’ own pages
Claap: Why is Claap cheaper than per-seat competitors?
Because viewers and guests are free. You pay only for contributors who record, which suits teams where most people just consume recordings.
Default: What does Default replace?
Typically a scheduler, a lead routing tool, an enrichment provider and part of a workflow automation layer.
Claap: What does it cost?
Starter at around eight euros per licence a month and Pro at around twenty four euros, both billed yearly, plus a free Basic tier and quoted Business and Enterprise plans.
Default: Is pricing published?
No. It is quoted, and reported structures involve a monthly platform fee plus separate user and routing seats plus metered enrichment credits.
Claap: Does it write to the CRM?
Yes, CRM auto-complete populates deal fields from the call, but it is a Pro tier feature rather than being available on Starter.
Default: Does it replace the CRM?
No. It sits in front of the CRM, routing and enriching records and keeping them clean, and it writes to Salesforce or HubSpot.
Claap: Is it suitable for enterprise?
It fits small and mid sized revenue teams best. Large regulated buyers will find fewer compliance references than at the established United States vendors.
Default: Is it worth it for a small team?
Rarely. The platform fee before seats means the economics work when you are retiring several existing subscriptions.
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