Softwr

Sales Enablement · head to head

Default vs People.ai

Default logo

Default

Sales Enablement

Inbound lead routing, enrichment and scheduling in one workflow layer

From
On request
Rated
-
Full reviewWebsite
People.ai logo

People.ai

Sales Enablement

AI Revenue Intelligence

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Default pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.; People.ai pricing per user adds up quickly for large sales teams
  • They diverge on capability: Default covers Inbound routing, People.ai covers Activity capture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Default and People.ai actually diverge.

Attributes where Default and People.ai differ
AttributeDefaultPeople.ai
Starting priceOn request$50/month
Pricing modelquoteUnknown
FoundedUnknown2016

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Default

  • Inbound routing
  • Native scheduling
  • Waterfall enrichment
  • Lead scoring
  • CRM hygiene
  • Outbound signals
  • MCP endpoint

Only in People.ai

  • Activity capture
  • Contact management
  • Deal intelligence
  • AI coaching
  • Revenue analytics
  • Salesforce
  • Microsoft Dynamics
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Default

  • A B2B software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate toolsnot People.ai
  • A revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contractnot People.ai
  • A sales organisation with complex territory rules that needs routing decisions to be auditable when a representative disputes an assignmentnot People.ai
  • A team that wants enrichment and ideal customer profile scoring applied before a lead reaches a representative, rather than cleaned up afterwardsnot People.ai

People.ai

  • Customer Successnot Default
  • Ai Intelligencenot Default
  • Activity Capturenot Default

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Default

  • Pricing is not published and the reported structure is a monthly platform fee before any seats, so a small team pays a meaningful minimum regardless of volume and the tool only makes economic sense at some scale.
  • Seats are split into user seats and routing seats at different prices, which makes headcount planning awkward and means an organisation can be surprised by which roles turn out to need the expensive kind.
  • Enrichment is credit metered, so cost rises with inbound volume exactly when the business is doing well, and a spike in form fills is also a spike in the bill.
  • Consolidating routing, enrichment, scoring and scheduling into one vendor puts a single point of failure between a demo request and a sales representative, which is the highest value path in the business.
  • The vendor offers budget to buy out incumbent contracts, which is effective marketing but tells you switching costs in this category are high in both directions, including out of Default later.

People.ai

  • Pricing per user adds up quickly for large sales teams
  • Setup requires deep CRM configuration and change management
  • Activity capture can generate noise without proper filtering and customization
  • Forecasting accuracy depends on data quality and proper configuration

Pricing, plan by plan

Default

On request
  • Default$undefined/month
    • Nothing published, quoted through a demo
    • Third party accounts describe a monthly platform fee before any seats are added
    • Separate user seats and routing seats rather than one seat type

People.ai

$50/month

No published plan breakdown. See the People.ai review.

Which should you pick?

Choose Default if

  • You need inbound routing.
  • You also want native scheduling.
Default review

Choose People.ai if

  • You need activity capture.
  • You also want contact management.
People.ai review

Questions people ask

Is Default or People.ai better?
Neither clearly leads. Default starts at On request and People.ai at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Default or People.ai?
Default starts at On request and People.ai at $50/month.
Does Default or People.ai run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Default best used for?
Default is most often used for a b2b software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate tools, a revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contract, a sales organisation with complex territory rules that needs routing decisions to be auditable when a representative disputes an assignment, a team that wants enrichment and ideal customer profile scoring applied before a lead reaches a representative, rather than cleaned up afterwards. Of those, a b2b software company losing inbound leads between form submission and a booked meeting because routing and scheduling are separate tools and a revenue operations team consolidating a scheduler, a routing tool, an enrichment vendor and an automation layer into one contract are not what People.ai is typically brought in for.
What can Default do that People.ai cannot?
Default covers Inbound routing, Native scheduling, Waterfall enrichment, Lead scoring. People.ai covers Activity capture, Contact management, Deal intelligence, AI coaching.

Answered from the vendors’ own pages

Default: What does Default replace?

Typically a scheduler, a lead routing tool, an enrichment provider and part of a workflow automation layer.

People.ai: What is People.ai's core functionality?

People.ai automates activity capture from emails, calls, and meetings, then uses AI to provide pipeline visibility, forecasting insights, and engagement analytics.

Source
Default: Is pricing published?

No. It is quoted, and reported structures involve a monthly platform fee plus separate user and routing seats plus metered enrichment credits.

People.ai: What is the starting price for People.ai?

People.ai pricing starts at 50 USD per user per month, with free PeopleGlass tier available for Salesforce users.

Source
Default: Does it replace the CRM?

No. It sits in front of the CRM, routing and enriching records and keeping them clean, and it writes to Salesforce or HubSpot.

Default: Is it worth it for a small team?

Rarely. The platform fee before seats means the economics work when you are retiring several existing subscriptions.

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