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Healthcare · head to head

Teladoc Health vs Zanda Health

Teladoc Health logo

Teladoc Health

Healthcare

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite
Zanda Health logo

Zanda Health

Healthcare

Practice management and clinical notes for allied health clinics, formerly Power Diary

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans; Zanda Health the 2024 rename from Power Diary means most third party reviews, integration guides and community answers still sit under the old name, so buyers researching Zanda Health find a thin trail and may wrongly conclude it is a new and unproven product.
  • They diverge on capability: Teladoc Health covers Video Consultations, Zanda Health covers Unlimited admin users.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Teladoc Health and Zanda Health actually diverge.

Attributes where Teladoc Health and Zanda Health differ
AttributeTeladoc HealthZanda Health
Starting price$89/visit$19/month
Pricing modelUnknownPer user per month
Founded2002Unknown

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Health Plans

Only in Zanda Health

  • Unlimited admin users
  • Australian funder billing
  • Clinical note templates
  • Two way SMS
  • Telehealth Pro
  • Practitioner rostering
  • Client portal
  • BizzyAI Scribe

What people use each for

The jobs each tool is most often brought in to do.

Teladoc Health

  • Patient Carenot Zanda Health
  • Medical Recordsnot Zanda Health
  • Practice Managementnot Zanda Health
  • Telehealthnot Zanda Health

Zanda Health

  • A five physiotherapist clinic in Melbourne that bulk bills Medicare and wants claiming inside the diary rather than a separate portalnot Teladoc Health
  • A psychology group practice with more reception staff than clinicians, where per seat pricing elsewhere would double the billnot Teladoc Health
  • A UK osteopathy practice moving off paper diaries that needs online booking and card payment without an implementation projectnot Teladoc Health
  • A multi site podiatry business that needs room and equipment allocation alongside practitioner availabilitynot Teladoc Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Zanda Health

  • The 2024 rename from Power Diary means most third party reviews, integration guides and community answers still sit under the old name, so buyers researching Zanda Health find a thin trail and may wrongly conclude it is a new and unproven product.
  • North American billing is not properly served: there is no claims clearinghouse and superbill handling is basic, so a United States practice will need a separate revenue cycle tool and will pay for two systems.
  • Pricing is quoted in United States dollars while the company, support hours and product depth are Australian, so buyers outside those two time zones get support with an overnight lag on urgent clinical scheduling problems.
  • SMS is billed per message beyond the plan allowance and a dedicated number is required in the United States and Canada, so a busy clinic sending reminders and follow ups accumulates a variable monthly cost that is not visible in the headline plan price.
  • Reporting is adequate for a single clinic but weak for a group: cross site financial consolidation and practitioner productivity comparison generally end up exported to a spreadsheet, which becomes a monthly manual job as soon as you pass a handful of locations.

Pricing, plan by plan

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Zanda Health

$19/month
  • Starter$19/month
    • One practitioner
    • One administrative user
    • 1,000 appointments per year
  • Growth$49/month
    • Base fee plus 19 USD per additional practitioner per month
    • Unlimited free administrative users
    • Unlimited appointments
  • Telehealth Pro add-on$9/month
    • Per practitioner
    • Unlimited video consultations
    • Recording and waiting room

Which should you pick?

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Choose Zanda Health if

  • You need unlimited admin users.
  • You work on Web, iOS, Android.
  • You also want australian funder billing.
Zanda Health review

Questions people ask

Is Teladoc Health or Zanda Health better?
Neither clearly leads. Teladoc Health starts at $89/visit and Zanda Health at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Teladoc Health or Zanda Health?
Teladoc Health starts at $89/visit and Zanda Health at $19/month.
Does Teladoc Health or Zanda Health run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Teladoc Health best used for?
Teladoc Health is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Zanda Health is typically brought in for.
What can Teladoc Health do that Zanda Health cannot?
Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Zanda Health covers Unlimited admin users, Australian funder billing, Clinical note templates, Two way SMS.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Zanda Health: Is Zanda Health the same as Power Diary?

Yes. Power Diary rebranded to Zanda Health in 2024. Same company, same product line, same data.

Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Zanda Health: Do receptionists count as paid users?

No. On the Growth plan administrative users are unlimited and free. Only practitioners are charged.

Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Zanda Health: Does it handle Medicare bulk billing?

Yes, Medicare Online, DVA and bulk billing claims are submitted from within the platform for Australian practices.

Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
Zanda Health: Is it suitable for a United States practice?

Only partly. Charting, scheduling and telehealth work, but there is no claims clearinghouse, so US insurance billing needs a separate system.

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