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Email Marketing · head to head

Omnisend vs SendGrid

Omnisend logo

Omnisend

Email Marketing

Email, SMS and push marketing automation for ecommerce

From
Free
Rated
-
Full reviewWebsite
SendGrid logo

SendGrid

Email Marketing

Email at scale, proven deliverability, and so much more

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Omnisend free plan caps at 250 contacts and 500 emails per month; SendGrid free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Omnisend and SendGrid actually diverge.

Attributes where Omnisend and SendGrid differ
AttributeOmnisendSendGrid

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Email Marketing).

What people use each for

The jobs each tool is most often brought in to do.

Omnisend

  • Sending cart abandonment recovery emails with product recommendationsnot SendGrid
  • Segmenting customers by purchase history for targeted SMS campaignsnot SendGrid
  • Creating browse abandonment sequences triggered by browsing behaviornot SendGrid
  • Generating personalized product recommendations in email messagesnot SendGrid

SendGrid

  • Marketing email campaigns and transactional email deliverynot Omnisend
  • Password reset and account confirmation emailsnot Omnisend
  • Newsletter distribution and subscriber engagementnot Omnisend
  • Automated email notifications for SaaS applicationsnot Omnisend

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Omnisend

  • Free plan caps at 250 contacts and 500 emails per month
  • Standard plan is limited to 500 contacts and 6,000 emails per month before an upgrade is required
  • SMS is billed separately starting at $0.007 per message and varies by country and volume
  • Custom pricing only begins above 150,001 contacts, requiring a sales conversation at that scale

SendGrid

  • Free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
  • Dedicated IP addresses are only included from the Pro plan at $89.95 per month; Essentials at $19.95 per month lacks a dedicated IP, per Twilio's own pricing page

Pricing, plan by plan

Omnisend

Free
  • FreeFree
    • Up to 250 contacts
    • 500 emails/month
    • 500 web push/month
  • Standard$11.2/month
    • Up to 500 contacts
    • 6,000 emails/month (12x list size)
    • Unlimited web push
  • Pro$41.3/month
    • Up to 2,500 contacts
    • Unlimited emails
    • Unlimited web push
  • Custom$undefined/mo
    • 150,001+ contacts
    • Custom pricing with dedicated account expert

SendGrid

Free

No published plan breakdown. See the SendGrid review.

Which should you pick?

Choose Omnisend if

  • You want to start without paying.
Omnisend review

Choose SendGrid if

  • You want to start without paying.
SendGrid review

Questions people ask

Is Omnisend or SendGrid better?
Neither clearly leads. Omnisend starts at Free and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Omnisend or SendGrid?
Omnisend starts at Free and SendGrid at Free.
Does Omnisend or SendGrid run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Omnisend for free?
Both have a free tier, so you can try either at no cost before committing.
What is Omnisend best used for?
Omnisend is most often used for sending cart abandonment recovery emails with product recommendations, segmenting customers by purchase history for targeted sms campaigns, creating browse abandonment sequences triggered by browsing behavior, generating personalized product recommendations in email messages. Of those, sending cart abandonment recovery emails with product recommendations and segmenting customers by purchase history for targeted sms campaigns are not what SendGrid is typically brought in for.

Answered from the vendors’ own pages

Omnisend: What is Omnisend's pricing model?

Omnisend uses contact-based tiered pricing. Free plan includes 250 contacts, Standard tier covers 500 contacts at $11.20/month, Pro tier covers 2,500 contacts at $41.30/month. Monthly or 3-month subscriptions available with 30% discount on quarterly billing.

Source
SendGrid: How much does SendGrid cost?

SendGrid email API pricing is usage-based. Twilio SendGrid offers a free tier for new users and scales with email volume. Customers should check the Twilio SendGrid pricing page for current rates and plan options.

Source
Omnisend: Does Omnisend charge for SMS?

Yes, SMS is an add-on with volume-based pricing starting at $0.007 per message for orders of 10,000+ messages, up to $0.009 per message for smaller volumes.

Source
SendGrid: Is there a free tier for SendGrid?

Yes, SendGrid offers a free tier for new users to get started with email API delivery. The free plan includes limited monthly emails and is suitable for getting started with transactional email.

Source
Omnisend: Is there a free version of Omnisend?

Omnisend offers a free tier for up to 250 contacts with 500 emails/month, 500 web push/month, and basic automation features.

Source
SendGrid: What support is included with SendGrid?

SendGrid includes technical documentation and email support for users. Customers can access the help center, API documentation, and send emails to support for assistance with integration and troubleshooting.

Source
Omnisend: What is included in the Pro plan?

The Pro plan at $41.30/month covers up to 2,500 contacts with unlimited emails, unlimited web push, AI personalization, and SMS starting at $0.007 per message.

Source
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