Is Omnisend or Twist better?

Neither clearly leads. Omnisend starts at On request and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Omnisend or Twist?

Twist has a free tier; the other does not. Paid plans start at On request for Omnisend and Free for Twist.

Does Omnisend or Twist run on more platforms?

Omnisend runs on Web. Twist runs on Web, Windows, Macos, Ios, Android.

Can I use Twist for free?

Yes. Twist has a free tier, so you can try it without paying. Omnisend starts at On request.

What can Omnisend do that Twist cannot?

Twist covers Topic-based chat, Threading, File attachments, Search.

Email Marketing · head to head

Omnisend vs Twist

Omnisend

Email Marketing

Email, SMS and push marketing automation for ecommerce

From: On request
Rated: -

Full review Website

Twist

Communication & Collaboration

Distraction-free team communication

From: Free
Rated: -

Full review Website

The short version

Only Twist has a free tier, so it costs nothing to try first.
Each has a real cost: Omnisend free plan caps at 250 contacts and 500 emails per month; Twist the free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade

Where they differ

Only the attributes on which Omnisend and Twist actually diverge.

Attributes where Omnisend and Twist differ
Attribute	Omnisend	Twist
Starting price	On request	Free
Pricing model	usage-based	subscription
Free tier	No	Yes
Platforms	Web	Web, Windows, Macos, Ios, Android
Category	Email Marketing	Communication & Collaboration
Founded	Unknown	2014

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Omnisend

Nothing recorded that Twist does not also cover.

Only in Twist

Topic-based chat
Threading
File attachments
Search
Notifications control
Integrations
Mobile apps
Slack

What people use each for

The jobs each tool is most often brought in to do.

Omnisend

No use cases recorded yet. See the Omnisend review.

Twist

Asynchronous threaded team communication for distributed teamsnot Omnisend
Keeping decisions in searchable threads rather than a real time chat streamnot Omnisend
Coordinating across time zones without expecting immediate repliesnot Omnisend

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Omnisend

Free plan caps at 250 contacts and 500 emails per month
Standard plan is limited to 500 contacts and 6,000 emails per month before an upgrade is required
SMS is billed separately starting at $0.007 per message and varies by country and volume
Custom pricing only begins above 150,001 contacts, requiring a sales conversation at that scale

Twist

The free plan only exposes the last 1 month of comments and messages; older history is hidden until you upgrade
The free plan caps integrations at 5 and file storage at 5 GB
Full message history, unlimited integrations, unlimited storage and priority support all require the Unlimited plan at US$6 per user per month
Both plans cap the workspace at 500 internal member accounts and 500 external guest accounts

Pricing, plan by plan

Omnisend

On request

No published plan breakdown. See the Omnisend review.

Twist

Free

FreeFree
- Unlimited topics
- Message history
- File sharing
Pro$5/month
- Everything in Free
- Advanced search
- API access

Which should you pick?

Choose Omnisend if

Nothing in the data separates Omnisend from Twist on the points above - pick on price and on how each one feels to use.

Omnisend review

Choose Twist if

You need topic-based chat.
You want to start without paying.
You work on Web, Windows, Macos, Ios, Android.
You also want threading.

Twist review

Questions people ask

Is Omnisend or Twist better?: Neither clearly leads. Omnisend starts at On request and Twist at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Omnisend or Twist?: Twist has a free tier; the other does not. Paid plans start at On request for Omnisend and Free for Twist.
Does Omnisend or Twist run on more platforms?: Omnisend runs on Web. Twist runs on Web, Windows, Macos, Ios, Android.
Can I use Twist for free?: Yes. Twist has a free tier, so you can try it without paying. Omnisend starts at On request.
What can Omnisend do that Twist cannot?: Twist covers Topic-based chat, Threading, File attachments, Search.

Omnisend vs Twist

Omnisend

Twist

The short version

Where they differ

What each one covers

Only in Omnisend

Only in Twist

What people use each for

Omnisend

Twist

Where each one falls short

Omnisend

Twist

Pricing, plan by plan

Omnisend

Twist

Which should you pick?

Choose Omnisend if

Choose Twist if

Questions people ask

Related pages

More on Omnisend

More on Twist

Keep looking

Other head to heads