Software · head to head
Chatwork vs Loom

Chatwork
Software
Group chat for global teams, built to replace email with real-time communication
- From
- On request
- Rated
- -
The short version
- Only Loom has a free tier, so it costs nothing to try first.
- Each has a real cost: Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page; Loom free tier capped at 25 total videos with 5-minute maximum recording length per video
Where they differ
Only the attributes on which Chatwork and Loom actually diverge.
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chatwork
Nothing recorded that Loom does not also cover.
Only in Loom
- Screen & camera recording
- Instant sharing
- Video editing
- Viewer analytics
- Comments & reactions
- Transcription
- Custom CTAs
- Drawing tools
What people use each for
The jobs each tool is most often brought in to do.
Chatwork
No use cases recorded yet. See the Chatwork review.
Loom
- Asynchronous video communication and screen recordingnot Chatwork
- Product demonstrations and tutorialsnot Chatwork
- Meeting transcription and documentationnot Chatwork
- Team communication and knowledge sharingnot Chatwork
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chatwork
- No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
- The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them
Loom
- Free tier capped at 25 total videos with 5-minute maximum recording length per video
- Free tier limited to 50 workspace members
- AI features (auto-meeting recaps, auto-notes, auto-editing) only available on paid Business+AI and Enterprise tiers
- Video branding (Loom logo) appears on free and Business plan videos; only removed on Business+AI tier
Pricing, plan by plan
Chatwork
On requestNo published plan breakdown. See the Chatwork review.
Loom
FreeNo published plan breakdown. See the Loom review.
Which should you pick?
Choose Chatwork if
Nothing in the data separates Chatwork from Loom on the points above - pick on price and on how each one feels to use.
Choose Loom if
- You need screen & camera recording.
- You want to start without paying.
- You also want instant sharing.
Questions people ask
- Is Chatwork or Loom better?
- Neither clearly leads. Chatwork starts at On request and Loom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chatwork or Loom?
- Loom has a free tier; the other does not. Paid plans start at On request for Chatwork and Free for Loom.
- Does Chatwork or Loom run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Loom for free?
- Yes. Loom has a free tier, so you can try it without paying. Chatwork starts at On request.
- What can Chatwork do that Loom cannot?
- Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics.
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