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Communication · head to head

Loom vs Viber

Loom logo

Loom

Communication

Record instantly, share anywhere

From
Free
Rated
-
Full reviewWebsite
Viber logo

Viber

Communication

Messaging app with its strongest user base in Eastern Europe and the Philippines, owned by Japans Rakuten

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Loom starter plan limited to 25 videos per person; Viber viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • They diverge on capability: Loom covers Screen & camera recording, Viber covers End to end encryption.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Loom and Viber actually diverge.

Attributes where Loom and Viber differ
AttributeLoomViber
Pricing modelfreemiumFree to download, paid business messaging and out calls to landlines and mobiles
PlatformsWebiOS, Android, Windows, macOS, Web
Founded2015Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

Only in Viber

  • End to end encryption
  • Communities
  • Viber Business Messages
  • Free calling
  • Self-destructing messages
  • Rakuten integration

What people use each for

The jobs each tool is most often brought in to do.

Loom

  • Asynchronous video communication and screen recordingnot Viber
  • Product demonstrations and tutorialsnot Viber
  • Meeting transcription and documentationnot Viber
  • Team communication and knowledge sharingnot Viber

Viber

  • A business communicating with customers in Eastern Europe or the Philippines where Viber, not WhatsApp, is the default appnot Loom
  • An individual making cheap international calls to family in a Viber-strong market before switching entirely to data callingnot Loom
  • A brand running a Community channel to reach an established Viber audience in a specific countrynot Loom
  • Someone wanting end to end encrypted chat on by default without configuring anythingnot Loom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loom

  • Starter plan limited to 25 videos per person
  • Starter plan limited to 5 minute recordings
  • Enterprise plan pricing not publicly available, requires sales contact
  • Per-user billing for Business plans may increase costs with team growth

Viber

  • Viber has limited relevance outside its strong regions, so building a communication strategy around it in North America or most of Western Europe reaches almost nobody.
  • Ownership by Rakuten ties the app to a commerce and points ecosystem, and account data can be linked to Rakuten services in markets where that integration is active.
  • Business Messages pricing is metered per message, so a company sending high volumes of promotional content can find costs rise quickly compared with a flat fee model.
  • Viber has lost share even in some of its historically strong markets to Telegram and WhatsApp, so its regional dominance is not guaranteed to persist.
  • The desktop client depends on the phone app remaining active and connected, which is a limitation for anyone wanting a fully independent desktop messenger.

Pricing, plan by plan

Loom

Free
  • StarterFree
    • Up to 50 members
    • 25 videos per person
    • 5 minute screen recordings
  • Business$18/month
    • Unlimited videos
    • Unlimited recording time
    • 4K quality
  • Business + AI$24/month
    • Auto-video enhancement
    • Video-to-text automation
    • Auto-meeting recap emails

Viber

Free
  • ViberFree
    • Free messaging and calling between Viber users
    • Viber Out charges per minute for calls to non-Viber phone numbers
    • Business Messages priced per message sent to businesses on a metered basis

Which should you pick?

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.
Loom review

Choose Viber if

  • You need end to end encryption.
  • You want to start without paying.
  • You work on iOS, Android, Windows, macOS, Web.
  • You also want communities.
Viber review

Questions people ask

Is Loom or Viber better?
Neither clearly leads. Loom starts at Free and Viber at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loom or Viber?
Loom starts at Free and Viber at Free.
Does Loom or Viber run on more platforms?
Loom runs on Web. Viber runs on iOS, Android, Windows, macOS, Web.
Can I use Loom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Loom best used for?
Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Viber is typically brought in for.
What can Loom do that Viber cannot?
Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics. Viber covers End to end encryption, Communities, Viber Business Messages, Free calling.

Answered from the vendors’ own pages

Loom: How much does Loom cost?

Loom offers a free Starter plan at no cost. Paid plans begin at $18 per user per month for Business, or $24 per user per month for Business + AI. Annual billing provides a 17% discount. Enterprise pricing is custom and requires contacting sales.

Source
Viber: Is Viber end to end encrypted?

Yes, by default for one-to-one and group chats, unlike Telegram where it is opt-in for secret chats only.

Loom: What are the limitations of Loom's free plan?

The free Starter plan includes up to 50 members, 25 videos per person with 5 minute maximum screen recordings, and basic features like comments and emoji reactions.

Source
Viber: Is Viber popular in the United States?

No, it has a comparatively small footprint there. Its real strength is in specific markets including parts of Eastern Europe and the Philippines.

Loom: What does Loom AI add compared to the standard Business plan?

Business + AI adds $6 per month to the Business plan and includes auto-video enhancement, video-to-text automation, auto-meeting recap emails, and auto-meeting notes.

Source
Viber: Who owns Viber?

Rakuten Group, a Japanese e-commerce and internet services company, which bought Viber in 2014.

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