Software · head to head
Loom vs Mattermost

Mattermost
Software
Channel-centric collaboration for secure workflows
- From
- On request
- Rated
- -
The short version
- Only Loom has a free tier, so it costs nothing to try first.
- Each has a real cost: Loom free tier capped at 25 total videos with 5-minute maximum recording length per video; Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
Where they differ
Only the attributes on which Loom and Mattermost actually diverge.
| Attribute | Loom | Mattermost |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | quote |
| Free tier | Yes | No |
| Founded | 2015 | Unknown |
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Loom
- Screen & camera recording
- Instant sharing
- Video editing
- Viewer analytics
- Comments & reactions
- Transcription
- Custom CTAs
- Drawing tools
Only in Mattermost
Nothing recorded that Loom does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Loom
- Asynchronous video communication and screen recordingnot Mattermost
- Product demonstrations and tutorialsnot Mattermost
- Meeting transcription and documentationnot Mattermost
- Team communication and knowledge sharingnot Mattermost
Mattermost
No use cases recorded yet. See the Mattermost review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Loom
- Free tier capped at 25 total videos with 5-minute maximum recording length per video
- Free tier limited to 50 workspace members
- AI features (auto-meeting recaps, auto-notes, auto-editing) only available on paid Business+AI and Enterprise tiers
- Video branding (Loom logo) appears on free and Business plan videos; only removed on Business+AI tier
Mattermost
- No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
- Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
- Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis
Pricing, plan by plan
Loom
FreeNo published plan breakdown. See the Loom review.
Mattermost
On requestNo published plan breakdown. See the Mattermost review.
Which should you pick?
Choose Loom if
- You need screen & camera recording.
- You want to start without paying.
- You also want instant sharing.
Choose Mattermost if
Nothing in the data separates Mattermost from Loom on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Loom or Mattermost better?
- Neither clearly leads. Loom starts at Free and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Loom or Mattermost?
- Loom has a free tier; the other does not. Paid plans start at Free for Loom and On request for Mattermost.
- Does Loom or Mattermost run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Loom for free?
- Yes. Loom has a free tier, so you can try it without paying. Mattermost starts at On request.
- What is Loom best used for?
- Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Mattermost is typically brought in for.
- What can Loom do that Mattermost cannot?
- Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics.
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