Softwr

Communication · head to head

Loom vs Rocket.Chat

Loom logo

Loom

Communication

Record instantly, share anywhere

From
Free
Rated
-
Full reviewWebsite
Rocket.Chat logo

Rocket.Chat

Communication

Deployment flexibility and compliance across regulatory frameworks

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Loom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Loom starter plan limited to 25 videos per person; Rocket.Chat all enterprise plan tiers use custom quote-based pricing
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Loom and Rocket.Chat actually diverge.

Attributes where Loom and Rocket.Chat differ
AttributeLoomRocket.Chat
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
Founded2015Unknown

Identical on both: platforms (Web), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

Only in Rocket.Chat

Nothing recorded that Loom does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Loom

  • Asynchronous video communication and screen recordingnot Rocket.Chat
  • Product demonstrations and tutorialsnot Rocket.Chat
  • Meeting transcription and documentationnot Rocket.Chat
  • Team communication and knowledge sharingnot Rocket.Chat

Rocket.Chat

  • Deploying HIPAA-compliant messaging for healthcare team communicationnot Loom
  • Meeting data sovereignty requirements for government and defense agenciesnot Loom
  • Federating secure channels with external partners without shared infrastructurenot Loom
  • Maintaining FINRA and MiFID II compliance for financial servicesnot Loom
  • Supporting classified network communications in air-gapped environmentsnot Loom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Loom

  • Starter plan limited to 25 videos per person
  • Starter plan limited to 5 minute recordings
  • Enterprise plan pricing not publicly available, requires sales contact
  • Per-user billing for Business plans may increase costs with team growth

Rocket.Chat

  • All enterprise plan tiers use custom quote-based pricing
  • No published pricing for Commercial, Government, or Defense tiers
  • Starter plan link provided but pricing details not included on pricing page

Pricing, plan by plan

Loom

Free
  • StarterFree
    • Up to 50 members
    • 25 videos per person
    • 5 minute screen recordings
  • Business$18/month
    • Unlimited videos
    • Unlimited recording time
    • 4K quality
  • Business + AI$24/month
    • Auto-video enhancement
    • Video-to-text automation
    • Auto-meeting recap emails

Rocket.Chat

On request

No published plan breakdown. See the Rocket.Chat review.

Which should you pick?

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.
Loom review

Choose Rocket.Chat if

Nothing in the data separates Rocket.Chat from Loom on the points above - pick on price and on how each one feels to use.

Rocket.Chat review

Questions people ask

Is Loom or Rocket.Chat better?
Neither clearly leads. Loom starts at Free and Rocket.Chat at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Loom or Rocket.Chat?
Loom has a free tier; the other does not. Paid plans start at Free for Loom and On request for Rocket.Chat.
Does Loom or Rocket.Chat run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Loom for free?
Yes. Loom has a free tier, so you can try it without paying. Rocket.Chat starts at On request.
What is Loom best used for?
Loom is most often used for asynchronous video communication and screen recording, product demonstrations and tutorials, meeting transcription and documentation, team communication and knowledge sharing. Of those, asynchronous video communication and screen recording and product demonstrations and tutorials are not what Rocket.Chat is typically brought in for.
What can Loom do that Rocket.Chat cannot?
Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics.

Answered from the vendors’ own pages

Loom: How much does Loom cost?

Loom offers a free Starter plan at no cost. Paid plans begin at $18 per user per month for Business, or $24 per user per month for Business + AI. Annual billing provides a 17% discount. Enterprise pricing is custom and requires contacting sales.

Source
Rocket.Chat: How much does Rocket.Chat cost?

Rocket.Chat does not publish pricing. Commercial, Government, and Defense plans require contacting sales for custom quotes. A Starter plan is available for technical evaluation and small businesses but pricing is not shown.

Source
Loom: What are the limitations of Loom's free plan?

The free Starter plan includes up to 50 members, 25 videos per person with 5 minute maximum screen recordings, and basic features like comments and emoji reactions.

Source
Rocket.Chat: What is the pricing model for Rocket.Chat?

Enterprise plans use a custom quote model. Pricing is determined based on deployment type, regulatory requirements, and specific organizational needs.

Source
Loom: What does Loom AI add compared to the standard Business plan?

Business + AI adds $6 per month to the Business plan and includes auto-video enhancement, video-to-text automation, auto-meeting recap emails, and auto-meeting notes.

Source
Rocket.Chat: Is there a free plan available?

A Starter plan is mentioned for technical evaluation and small businesses, but no pricing or feature details are published on the pricing page.

Source
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