Softwr

Communication · head to head

Google Chat vs Loom

Google Chat logo

Google Chat

Communication

AI-powered team messaging and collaboration

From
On request
Rated
-
Full reviewWebsite
Loom logo

Loom

Communication

Record instantly, share anywhere

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Loom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Google Chat no separate Google Chat pricing available; included with Google Workspace subscriptions at no additional cost; Loom starter plan limited to 25 videos per person
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Google Chat and Loom actually diverge.

Attributes where Google Chat and Loom differ
AttributeGoogle ChatLoom
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
FoundedUnknown2015

Identical on both: platforms (Web), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Google Chat

Nothing recorded that Loom does not also cover.

Only in Loom

  • Screen & camera recording
  • Instant sharing
  • Video editing
  • Viewer analytics
  • Comments & reactions
  • Transcription
  • Custom CTAs
  • Drawing tools

What people use each for

The jobs each tool is most often brought in to do.

Google Chat

  • Reducing email overload in healthcare operations for clinical decisionsnot Loom
  • Summarizing regulatory news rapidly for compliance teamsnot Loom
  • Consolidating messaging platforms to reduce software licensing costsnot Loom
  • Coordinating distributed global teams across time zones rapidlynot Loom
  • Collecting project references and decision history in searchable channelsnot Loom

Loom

  • Asynchronous video communication and screen recordingnot Google Chat
  • Product demonstrations and tutorialsnot Google Chat
  • Meeting transcription and documentationnot Google Chat
  • Team communication and knowledge sharingnot Google Chat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Google Chat

  • No separate Google Chat pricing available; included with Google Workspace subscriptions at no additional cost
  • Chat features are limited to Business and Enterprise Workspace plans

Loom

  • Starter plan limited to 25 videos per person
  • Starter plan limited to 5 minute recordings
  • Enterprise plan pricing not publicly available, requires sales contact
  • Per-user billing for Business plans may increase costs with team growth

Pricing, plan by plan

Google Chat

On request

No published plan breakdown. See the Google Chat review.

Loom

Free
  • StarterFree
    • Up to 50 members
    • 25 videos per person
    • 5 minute screen recordings
  • Business$18/month
    • Unlimited videos
    • Unlimited recording time
    • 4K quality
  • Business + AI$24/month
    • Auto-video enhancement
    • Video-to-text automation
    • Auto-meeting recap emails

Which should you pick?

Choose Google Chat if

Nothing in the data separates Google Chat from Loom on the points above - pick on price and on how each one feels to use.

Google Chat review

Choose Loom if

  • You need screen & camera recording.
  • You want to start without paying.
  • You also want instant sharing.
Loom review

Questions people ask

Is Google Chat or Loom better?
Neither clearly leads. Google Chat starts at On request and Loom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Google Chat or Loom?
Loom has a free tier; the other does not. Paid plans start at On request for Google Chat and Free for Loom.
Does Google Chat or Loom run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Loom for free?
Yes. Loom has a free tier, so you can try it without paying. Google Chat starts at On request.
What is Google Chat best used for?
Google Chat is most often used for reducing email overload in healthcare operations for clinical decisions, summarizing regulatory news rapidly for compliance teams, consolidating messaging platforms to reduce software licensing costs, coordinating distributed global teams across time zones rapidly. Of those, reducing email overload in healthcare operations for clinical decisions and summarizing regulatory news rapidly for compliance teams are not what Loom is typically brought in for.
What can Google Chat do that Loom cannot?
Loom covers Screen & camera recording, Instant sharing, Video editing, Viewer analytics.

Answered from the vendors’ own pages

Google Chat: How much does Google Chat cost?

Google Chat is included in Google Workspace subscriptions at no additional cost. Pricing depends on your Workspace plan selection, not on Chat specifically.

Source
Loom: How much does Loom cost?

Loom offers a free Starter plan at no cost. Paid plans begin at $18 per user per month for Business, or $24 per user per month for Business + AI. Annual billing provides a 17% discount. Enterprise pricing is custom and requires contacting sales.

Source
Google Chat: Which Google Workspace plans include Google Chat?

Google Chat is included with all Google Workspace subscriptions. Some features are available exclusively in Business and Enterprise plans.

Source
Loom: What are the limitations of Loom's free plan?

The free Starter plan includes up to 50 members, 25 videos per person with 5 minute maximum screen recordings, and basic features like comments and emoji reactions.

Source
Loom: What does Loom AI add compared to the standard Business plan?

Business + AI adds $6 per month to the Business plan and includes auto-video enhancement, video-to-text automation, auto-meeting recap emails, and auto-meeting notes.

Source
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Related pages

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