Communication · head to head
Chatwork vs Naver Works
Chatwork
Communication
Group chat for global teams, built to replace email with real-time communication
- From
- Free
- Rated
- -
Naver Works
Communication
Korean and Japanese business messaging with mail, drive and approval workflows in one licence
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Chatwork free plan limited to 100 users; Naver Works the integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Chatwork and Naver Works actually diverge.
| Attribute | Chatwork | Naver Works |
|---|---|---|
| Pricing model | freemium | Per user per month |
| Platforms | Web | Web, iOS, Android, Windows, macOS |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chatwork
Nothing recorded that Naver Works does not also cover.
Only in Naver Works
- Messaging with LINE reach
- Business mail
- Drive
- Electronic approval
- Calendar and board
- Clova Note
- Admin and audit
What people use each for
The jobs each tool is most often brought in to do.
Chatwork
- Team communication and collaborationnot Naver Works
Naver Works
- A Japanese retailer whose customer service happens over LINE and needs those conversations inside an auditable corporate systemnot Chatwork
- A Korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted onnot Chatwork
- The Seoul or Tokyo office of a multinational that needs a local-language collaboration tool alongside head office Microsoft 365not Chatwork
- A small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history capnot Chatwork
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chatwork
- Free plan limited to 100 users
- Free plan message history limited to last 40 days
- Standard plan pricing: $7/month annual or $8.40/month monthly
Naver Works
- The integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
- Documentation, support and most community knowledge are in Korean and Japanese; an English-speaking administrator will spend a lot of time in machine translation.
- Pricing is published in Korean won and the buying experience assumes a Korean or Japanese business entity, which complicates procurement for a company incorporated elsewhere.
- The Lite tier omits business email, so the plan that looks cheap is messaging only and the realistic entry point for most companies is Standard at more than double the price.
- Clova Note transcription and several AI features are sold as separate line items rather than bundled, so the quoted per-user figure understates what a team using the full suite actually pays.
Pricing, plan by plan
Chatwork
Free- FreeFree
- Secure messaging
- Unlimited group chats
- 1:1 video calls
- Standard$7/month
- All Free features
- Unlimited message history
- Group video calls
Naver Works
Free- FreeFree
- Up to 30 members
- 5GB shared storage
- Limited administration and audit features
- Lite$3000/month
- Unlimited members
- 10GB storage per user
- Messaging, calendar, board and address book
- Standard$7000/month
- 100GB storage per user
- Business email included
- Fuller administration and audit controls
- Standard Plus$11000/month
- 1TB drive per user
- Larger mail quota
- Monthly billing is 13,000 KRW
Which should you pick?
Choose Naver Works if
- You need messaging with line reach.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want business mail.
Questions people ask
- Is Chatwork or Naver Works better?
- Neither clearly leads. Chatwork starts at Free and Naver Works at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chatwork or Naver Works?
- Chatwork starts at Free and Naver Works at Free.
- Does Chatwork or Naver Works run on more platforms?
- Chatwork runs on Web. Naver Works runs on Web, iOS, Android, Windows, macOS.
- Can I use Chatwork for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Chatwork best used for?
- Chatwork is most often used for team communication and collaboration. Of those, team communication and collaboration is not what Naver Works is typically brought in for.
- What can Chatwork do that Naver Works cannot?
- Naver Works covers Messaging with LINE reach, Business mail, Drive, Electronic approval.
Answered from the vendors’ own pages
Chatwork: How much does Chatwork cost?
Chatwork is free for up to 100 users. The Standard plan costs $7 per month with annual subscription or $8.40 per month with monthly subscription for unlimited users.
SourceNaver Works: Can Naver Works really message ordinary LINE users?
Yes. External connection with consumer LINE accounts is the feature that most differentiates it, and it is the main reason it sells in Japan.
Chatwork: What is the limit on the Chatwork free plan?
The free plan supports up to 100 users and limits message history to the last 40 days. It includes secure messaging, unlimited group chats, 1:1 video calls, 10GB storage per organization, and task management.
SourceNaver Works: Is Naver Works the same as LINE WORKS?
They are the same lineage under Works Mobile, marketed as Naver Works in Korea and LINE WORKS in Japan and other markets. Feature sets and pricing pages differ by region.
Chatwork: What does the Chatwork Standard plan add?
The Standard plan ($7-8.40/month) adds unlimited message history, group video calls, 10GB storage per user instead of per organization, advanced search, dedicated support, user management controls, and CSV contact import.
SourceNaver Works: Is there a genuinely free tier?
Yes, capped at 30 members with 5GB of shared storage and reduced administration features. It does not expire.
Naver Works: Does it work for a company outside Korea and Japan?
Technically yes, but you are buying a regional product. Expect Korean or Japanese support, local billing and few connectors to Western SaaS.
Related pages
More on Naver Works
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