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Software · head to head

CCC Intelligent Solutions vs Epicor DMS

C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite
Epicor DMS logo

Epicor DMS

Software

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.; Epicor DMS pricing is not publicly available and requires custom quotes
  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, Epicor DMS covers Sales desking.

Where they differ

Only the attributes on which CCC Intelligent Solutions and Epicor DMS actually diverge.

Attributes where CCC Intelligent Solutions and Epicor DMS differ
AttributeCCC Intelligent SolutionsEpicor DMS
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, DesktopCloud, On-Premise, Hybrid
Founded19801999

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Both cover

  • OEM systems
  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Epicor DMS

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Questions people ask

Is CCC Intelligent Solutions or Epicor DMS better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and Epicor DMS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or Epicor DMS?
CCC Intelligent Solutions starts at On request and Epicor DMS at On request.
Does CCC Intelligent Solutions or Epicor DMS run on more platforms?
CCC Intelligent Solutions runs on Web, Mobile, Desktop. Epicor DMS runs on Cloud, On-Premise, Hybrid.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations.
What can CCC Intelligent Solutions do that Epicor DMS cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Both handle OEM systems, Accounting software, Data encryption.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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