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Software · head to head

CCC Intelligent Solutions vs DealerTrack

C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
D

DealerTrack

Software

Elevate your dealership operations

From
On request
Rated
-

The short version

  • Each has a real cost: CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.; DealerTrack dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.
  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, DealerTrack covers F&I management.

Where they differ

Only the attributes on which CCC Intelligent Solutions and DealerTrack actually diverge.

Attributes where CCC Intelligent Solutions and DealerTrack differ
AttributeCCC Intelligent SolutionsDealerTrack
Pricing modelsubscriptionquote
Founded19801990

Identical on both: starting price (On request), free tier (No), platforms (Web, Mobile, Desktop), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in DealerTrack

  • F&I management
  • Compliance automation
  • Document templates
  • Customer portal
  • Lender integration
  • Warranty management
  • Product solutions
  • Reporting & analytics

Both cover

  • Payment processors
  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

DealerTrack

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

DealerTrack

  • Dealertrack (a Cox Automotive brand) publishes no pricing on its own coxautoinc.com/brands/dealertrack page for its DMS, F&I, CRM or registration/titling products; every product card ends in a Request a demo or Contact us link instead of a figure.

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

DealerTrack

On request
  • Standard$undefined/month
    • F&I management
    • Compliance tools
    • Document automation
  • Professional$undefined/month
    • Everything in Standard
    • Advanced compliance
    • Custom workflows
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location support
    • API access

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.

Choose DealerTrack if

  • You need f&i management.
  • You work on Web, Mobile, Desktop.
  • You also want compliance automation.

Questions people ask

Is CCC Intelligent Solutions or DealerTrack better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and DealerTrack at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or DealerTrack?
CCC Intelligent Solutions starts at On request and DealerTrack at On request.
Does CCC Intelligent Solutions or DealerTrack run on more platforms?
Both run on Web, Mobile, Desktop, so platform support will not decide this one for you.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations.
What can CCC Intelligent Solutions do that DealerTrack cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. DealerTrack covers F&I management, Compliance automation, Document templates, Customer portal. Both handle Payment processors, Accounting software, Data encryption.

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