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Automotive · head to head

Epicor DMS vs Vroom

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
Vroom logo

Vroom

Automotive

Online used car marketplace with delivery

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Vroom vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses
  • They diverge on capability: Epicor DMS covers Sales desking, Vroom covers Online marketplace.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and Vroom actually diverge.

Attributes where Epicor DMS and Vroom differ
AttributeEpicor DMSVroom
Pricing modelquotetransaction
PlatformsCloud, On-Premise, HybridWeb, Mobile, App
Founded19992013

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in Vroom

  • Online marketplace
  • Vehicle listing
  • Buyer financing
  • Home delivery
  • Mobile inspection
  • Price transparency
  • Title service
  • Finance providers

Both cover

  • Vehicle history

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Vroom

  • Dealership Management
  • Service Scheduling
  • Inventory Management
  • Sales Operations
  • Customer Relationship

Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Vroom

  • Vroom's own investor relations announcement states the company wound down its ecommerce used vehicle operations, ceasing transactions through vroom.com and completing the wind-down by 29 March 2024, with the company now operating only its United Auto Credit and CarStory finance and analytics businesses

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Vroom

On request
  • Seller Standard$undefined/transaction
    • Vehicle listing
    • Buyer connection
    • Title handling
  • Buyer ExperienceFree
    • Free listings
    • Bidding access
    • Saved searches

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose Vroom if

  • You need online marketplace.
  • You work on Web, Mobile, App.
  • You also want vehicle listing.
Vroom review

Questions people ask

Is Epicor DMS or Vroom better?
Neither clearly leads. Epicor DMS starts at On request and Vroom at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or Vroom?
Epicor DMS starts at On request and Vroom at On request.
Does Epicor DMS or Vroom run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. Vroom runs on Web, Mobile, App.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations.
What can Epicor DMS do that Vroom cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Vroom covers Online marketplace, Vehicle listing, Buyer financing, Home delivery. Both handle Vehicle history.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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