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Software · head to head

CCC Intelligent Solutions vs CDK Global

C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite
CDK Global logo

CDK Global

Software

Drive your dealership forward

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, CDK Global covers Dealer Management System.

Where they differ

Only the attributes on which CCC Intelligent Solutions and CDK Global actually diverge.

Attributes where CCC Intelligent Solutions and CDK Global differ
AttributeCCC Intelligent SolutionsCDK Global
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, DesktopWeb, Desktop, Api
Founded19802014

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in CDK Global

  • Dealer Management System
  • Sales desking
  • F&I management
  • Service scheduling
  • Parts inventory
  • Accounting
  • CRM integration
  • Digital retailing

Both cover

  • OEM systems
  • Third-party tools
  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Managementnot CDK Global
  • Service Schedulingnot CDK Global
  • Inventory Managementnot CDK Global
  • Sales Operationsnot CDK Global
  • Customer Relationshipnot CDK Global

CDK Global

  • Dealership operationsnot CCC Intelligent Solutions
  • Sales managementnot CCC Intelligent Solutions
  • Service departmentnot CCC Intelligent Solutions
  • Parts managementnot CCC Intelligent Solutions
  • Financial reportingnot CCC Intelligent Solutions

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

CDK Global

Nothing recorded yet. See the CDK Global review.

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

CDK Global

On request
  • Drive$undefined/month
    • Core DMS functionality
    • Sales & F&I
    • Service & parts
  • Drive+$undefined/month
    • Everything in Drive
    • Advanced CRM
    • Digital retailing
  • Enterprise$undefined/month
    • Everything in Drive+
    • Custom integrations
    • Dedicated support

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Choose CDK Global if

  • You need dealer management system.
  • You work on Web, Desktop, Api.
  • You also want sales desking.
CDK Global review

Questions people ask

Is CCC Intelligent Solutions or CDK Global better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and CDK Global at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or CDK Global?
CCC Intelligent Solutions starts at On request and CDK Global at On request.
Does CCC Intelligent Solutions or CDK Global run on more platforms?
CCC Intelligent Solutions runs on Web, Mobile, Desktop. CDK Global runs on Web, Desktop, Api.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what CDK Global is typically brought in for.
What can CCC Intelligent Solutions do that CDK Global cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. CDK Global covers Dealer Management System, Sales desking, F&I management, Service scheduling. Both handle OEM systems, Third-party tools, Accounting software, Data encryption.
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