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Automotive · head to head

Epicor DMS vs Mitchell

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
Mitchell logo

Mitchell

Automotive

Collision estimating and repair solutions

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Mitchell pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote
  • They diverge on capability: Epicor DMS covers Sales desking, Mitchell covers Damage estimating.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Epicor DMS and Mitchell actually diverge.

Attributes where Epicor DMS and Mitchell differ
AttributeEpicor DMSMitchell
Pricing modelquotesubscription
PlatformsCloud, On-Premise, HybridWeb, Desktop, Mobile, Tablet
Founded19991946

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Automotive).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in Mitchell

  • Damage estimating
  • Labor guides
  • Parts pricing
  • Photo management
  • Work orders
  • Customer management
  • Reporting tools
  • Mobile applications

Both cover

  • Accounting software
  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot Mitchell
  • Service Schedulingnot Mitchell
  • Inventory Managementnot Mitchell
  • Sales Operationsnot Mitchell
  • Customer Relationshipnot Mitchell

Mitchell

  • Collision repair shops and auto insurers producing repair estimates and managing claims workflowsnot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Mitchell

  • Pricing is not published for repair-estimating or claims-management products; buyers must contact the company directly for a quote

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Mitchell

On request
  • Estimator$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor rates
  • Management$undefined/month
    • Shop management
    • Work order tracking
    • Customer communication
  • Enterprise$undefined/month
    • Complete solution
    • All modules included
    • Dedicated support

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose Mitchell if

  • You need damage estimating.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want labor guides.
Mitchell review

Questions people ask

Is Epicor DMS or Mitchell better?
Neither clearly leads. Epicor DMS starts at On request and Mitchell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or Mitchell?
Epicor DMS starts at On request and Mitchell at On request.
Does Epicor DMS or Mitchell run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. Mitchell runs on Web, Desktop, Mobile, Tablet.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Mitchell is typically brought in for.
What can Epicor DMS do that Mitchell cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Mitchell covers Damage estimating, Labor guides, Parts pricing, Photo management. Both handle Accounting software, Data encryption.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Mitchell: What is the pricing for Mitchell software?

Mitchell does not publish pricing on its website. All pricing inquiries must go through their contact form or by contacting their sales team directly for a consultation.

Source
Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Mitchell: How do I get a price quote from Mitchell?

Use the Contact Us link on the Mitchell website to initiate a conversation with their sales team, or contact them through the provided contact form to request pricing information.

Source
Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Mitchell: Does Mitchell offer a free trial?

Mitchell does not publish trial information on its website. Trial availability must be confirmed through direct contact with their sales team.

Source
Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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