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Software · head to head

CCC Intelligent Solutions vs Tekmetric

C

CCC Intelligent Solutions

Software

Complete collision and claims solutions

From
On request
Rated
-
Full reviewWebsite
Tekmetric logo

Tekmetric

Software

Complete shop management for independent shops

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CCC Intelligent Solutions the Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.; Tekmetric every price is per shop, and each additional location needs its own plan subscription
  • They diverge on capability: CCC Intelligent Solutions covers Estimating engine, Tekmetric covers Work order management.

Where they differ

Only the attributes on which CCC Intelligent Solutions and Tekmetric actually diverge.

Attributes where CCC Intelligent Solutions and Tekmetric differ
AttributeCCC Intelligent SolutionsTekmetric
Starting priceOn request$89/month
PlatformsWeb, Mobile, DesktopWeb, Mobile, App
Founded19802016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CCC Intelligent Solutions

  • Estimating engine
  • Claims management
  • Work order tracking
  • Photo management
  • Parts pricing
  • Labor guides
  • Workflow automation
  • Communication platform

Only in Tekmetric

  • Work order management
  • Vehicle history
  • Customer management
  • Scheduling system
  • Estimating tools
  • Invoicing
  • Customer portal
  • Mobile application

Both cover

  • Payment processors
  • Third-party tools
  • Mobile apps
  • Accounting software
  • SSL encryption
  • Data encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

CCC Intelligent Solutions

  • Dealership Managementnot Tekmetric
  • Service Schedulingnot Tekmetric
  • Inventory Managementnot Tekmetric
  • Sales Operationsnot Tekmetric
  • Customer Relationshipnot Tekmetric

Tekmetric

  • Shop management for independent auto repair shops: repair orders, estimates and invoicingnot CCC Intelligent Solutions
  • Digital vehicle inspections shared with customersnot CCC Intelligent Solutions
  • Managing parts inventory, vendors and technician job clocksnot CCC Intelligent Solutions

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CCC Intelligent Solutions

  • The Internet Archive's capture of CCC Intelligent Solutions' homepage on 24 December 2020 named five distinct CCC ONE products, Repair Management, Estimating, Repair Workflow, Shop Management, and Customer Experience, sold to insurers, repairers and OEMs via contact forms, with no price figure published.

Tekmetric

  • Every price is per shop, and each additional location needs its own plan subscription
  • Two-way texting, the real-time shop dashboard, the technician board and employee performance analytics require the Scale plan at $439 per month
  • The labor guide, time and job clocks and parts and inventory reports are withheld from the entry Start plan at $199 per month
  • Integrated payments, a dedicated account manager and quarterly business reviews are Enterprise only, and Enterprise is custom priced with no published rate
  • Multi-shop management is a $70 per month per shop add-on on top of a plan subscription at every location
  • The Tire Suite add-on costs an extra $39 per month per shop
  • The Marketing add-on costs an extra $345 per month per shop, more than the Scale plan itself
  • The discounted rates such as $179 per month require annual billing

Pricing, plan by plan

CCC Intelligent Solutions

On request
  • Estimating Suite$undefined/month
    • Damage estimating
    • Parts pricing
    • Labor guides
  • Claims Suite$undefined/month
    • Claims management
    • Repair tracking
    • Communication tools
  • Complete Platform$undefined/month
    • All modules
    • Complete integration
    • Custom workflows

Tekmetric

$89/month
  • Standard$89/month
    • Work orders
    • Customer management
    • Scheduling
  • Professional$179/month
    • Everything in Standard
    • Advanced analytics
    • Estimating
  • Enterprise$349/month
    • Everything in Professional
    • Multi-location
    • Custom workflows

Which should you pick?

Choose CCC Intelligent Solutions if

  • You need estimating engine.
  • You work on Web, Mobile, Desktop.
  • You also want claims management.
CCC Intelligent Solutions review

Choose Tekmetric if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want vehicle history.
Tekmetric review

Questions people ask

Is CCC Intelligent Solutions or Tekmetric better?
Neither clearly leads. CCC Intelligent Solutions starts at On request and Tekmetric at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CCC Intelligent Solutions or Tekmetric?
CCC Intelligent Solutions starts at On request and Tekmetric at $89/month.
Does CCC Intelligent Solutions or Tekmetric run on more platforms?
CCC Intelligent Solutions runs on Web, Mobile, Desktop. Tekmetric runs on Web, Mobile, App.
What is CCC Intelligent Solutions best used for?
CCC Intelligent Solutions is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Tekmetric is typically brought in for.
What can CCC Intelligent Solutions do that Tekmetric cannot?
CCC Intelligent Solutions covers Estimating engine, Claims management, Work order tracking, Photo management. Tekmetric covers Work order management, Vehicle history, Customer management, Scheduling system. Both handle Payment processors, Third-party tools, Mobile apps, Accounting software.
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