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Software · head to head

Basecamp vs Capsule

Basecamp logo

Basecamp

Software

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Basecamp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • They diverge on capability: Basecamp covers Message boards, Capsule covers Contact management.

Where they differ

Only the attributes on which Basecamp and Capsule actually diverge.

Attributes where Basecamp and Capsule differ
AttributeBasecampCapsule
Starting priceFree$19/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20042008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Google Apps
  • Cloud deployment
  • Web support

Both cover

  • Slack
  • Zapier
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Capsule
  • Message boards and chat alongside to-dosnot Capsule
  • Client collaboration, since guests are not chargednot Capsule
  • Flat-rate project management for a larger team on Pro Unlimitednot Capsule

Capsule

  • Simple contact and pipeline CRM for a small teamnot Basecamp
  • Tracking deals and follow-up tasksnot Basecamp
  • Linking emails and notes to contact recordsnot Basecamp
  • Multiple sales pipelines on the paid tiersnot Basecamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Questions people ask

Is Basecamp or Capsule better?
Neither clearly leads. Basecamp starts at Free and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Capsule?
Basecamp has a free tier; the other does not. Paid plans start at Free for Basecamp and $19/month for Capsule.
Does Basecamp or Capsule run on more platforms?
Basecamp runs on Web. Capsule runs on Web, Ios, Android.
Can I use Basecamp for free?
Yes. Basecamp has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Capsule is typically brought in for.
What can Basecamp do that Capsule cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Capsule covers Contact management, Deal tracking, Task management, Email sync. Both handle Slack, Zapier, GDPR.
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Related pages

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