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Software · head to head

Capsule vs Paymo

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
Paymo logo

Paymo

Software

Work & project management for teams

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; Paymo every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90
  • They diverge on capability: Capsule covers Contact management, Paymo covers Time tracking.

Where they differ

Only the attributes on which Capsule and Paymo actually diverge.

Attributes where Capsule and Paymo differ
AttributeCapsulePaymo
Starting price$19/monthOn request
Pricing modelsubscriptionfreemium
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Desktop

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (2008).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Email sync
  • Activity timeline
  • Google Apps
  • GDPR
  • Cloud deployment
  • English language support

Only in Paymo

  • Time tracking
  • Invoicing
  • Gantt charts
  • Resource scheduling
  • Google Workspace
  • SSL encryption
  • Desktop support

Both cover

  • Task management
  • Slack
  • Zapier
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot Paymo
  • Tracking deals and follow-up tasksnot Paymo
  • Linking emails and notes to contact recordsnot Paymo
  • Multiple sales pipelines on the paid tiersnot Paymo

Paymo

  • Project management with time tracking and invoicing for agenciesnot Capsule
  • Tracking billable hours and project profitabilitynot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Paymo

  • Every advertised price rises after 3 months, with Plus going from $10.90 to $15.90 per user and Pro from $16.90 to $23.90
  • The free plan allows 1 user, 1 client and 2 projects
  • The Solo plan is still capped at 3 clients and 5 projects
  • Gantt charts, task dependencies and scheduling require the Plus plan
  • Integrations are excluded from both the free and Solo plans

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Paymo

On request
  • FreeFree
    • 1 user
    • Basic features
  • Starter$4.95/month
    • Time tracking
    • Kanban
    • Invoicing

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose Paymo if

  • You need time tracking.
  • You work on Web, Ios, Android, Desktop.
  • You also want invoicing.
Paymo review

Questions people ask

Is Capsule or Paymo better?
Neither clearly leads. Capsule starts at $19/month and Paymo at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or Paymo?
Capsule starts at $19/month and Paymo at On request.
Does Capsule or Paymo run on more platforms?
Capsule runs on Web, Ios, Android. Paymo runs on Web, Ios, Android, Desktop.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what Paymo is typically brought in for.
What can Capsule do that Paymo cannot?
Capsule covers Contact management, Deal tracking, Email sync, Activity timeline. Paymo covers Time tracking, Invoicing, Gantt charts, Resource scheduling. Both handle Task management, Slack, Zapier, Web support.
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