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Nonprofits · head to head

Bonterra vs VolunteerHub

Bonterra logo

Bonterra

Nonprofits

The rolled-up parent of EveryAction, Apricot, CyberGrants and Network for Good, sold as three product lines

From
On request
Rated
-
Full reviewWebsite
VolunteerHub logo

VolunteerHub

Nonprofits

Volunteer management platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bonterra the three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Bonterra covers Case management, VolunteerHub covers Volunteer database.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Bonterra and VolunteerHub actually diverge.

Attributes where Bonterra and VolunteerHub differ
AttributeBonterraVolunteerHub
Pricing modelquotesubscription
FoundedUnknown2011

Identical on both: starting price (On request), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bonterra

  • Case management
  • Fundraising and engagement
  • Corporate grantmaking
  • Employee giving and volunteering
  • Outcomes reporting
  • Impact data connectors

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Zapier
  • Google Calendar
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Bonterra

  • A human services agency that must report participant outcomes to a government funder and cannot do it in a donor CRMnot VolunteerHub
  • A national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor recordnot VolunteerHub
  • A large employer running a global employee match and grant disbursement programme across many countriesnot VolunteerHub
  • A nonprofit consolidating a legacy Salsa or ETO deployment onto a supported product within the same vendornot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Bonterra
  • Tracking volunteer hours and generating custom reportsnot Bonterra
  • Recruiting volunteers through branded opportunity landing pagesnot Bonterra

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bonterra

  • The three lines are separately acquired codebases, so buying two of them gives you two logins, two support queues and a connector rather than one system.
  • Legacy products absorbed in the roll-up, notably ETO and older Salsa modules, receive limited development while investment goes to flagship products, leaving those customers on a slowly ageing platform.
  • No pricing is published for any line, and quotes vary widely by contact count and negotiation, so benchmarking against competitors requires a full sales cycle.
  • Private equity ownership has produced repeated renewal price increases reported by customers, and the portfolio structure reduces the credibility of threatening to switch since several obvious alternatives are also Bonterra products.
  • Implementation for Case Management is a configuration project measured in months, and agencies routinely underestimate the internal staff time required to define forms and outcome measures.

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Bonterra

On request
  • Bonterra Fundraising and Engagement$undefined/year
    • Donor CRM and email
    • Advocacy and organising tools
    • Priced by contact record count
  • Bonterra Case Management$undefined/year
    • Apricot participant records and assessments
    • Outcomes and funder reporting
    • Priced by user seats and programme count
  • Bonterra Corporate Social Responsibility$undefined/year
    • CyberGrants grant disbursement
    • Employee giving and volunteering
    • Enterprise contract, priced by programme spend

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Bonterra if

  • You need case management.
  • You work on Web, iOS, Android.
  • You also want fundraising and engagement.
Bonterra review

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.
VolunteerHub review

Questions people ask

Is Bonterra or VolunteerHub better?
Neither clearly leads. Bonterra starts at On request and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bonterra or VolunteerHub?
Bonterra starts at On request and VolunteerHub at On request.
Does Bonterra or VolunteerHub run on more platforms?
Bonterra runs on Web, iOS, Android. VolunteerHub runs on Web, IOS, Android.
What is Bonterra best used for?
Bonterra is most often used for a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm, a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record, a large employer running a global employee match and grant disbursement programme across many countries, a nonprofit consolidating a legacy salsa or eto deployment onto a supported product within the same vendor. Of those, a human services agency that must report participant outcomes to a government funder and cannot do it in a donor crm and a national advocacy organisation needing high-volume email, action alerts and distributed organising in one donor record are not what VolunteerHub is typically brought in for.
What can Bonterra do that VolunteerHub cannot?
Bonterra covers Case management, Fundraising and engagement, Corporate grantmaking, Employee giving and volunteering. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools.

Answered from the vendors’ own pages

Bonterra: Is Bonterra a single product?

No. It is three product lines built from separately acquired software. You buy one of them, and integration between them is a connector rather than a shared database.

VolunteerHub: What is VolunteerHub's least expensive plan?

The Plus plan starts at $143 per month when billed annually, plus a setup fee.

Source
Bonterra: What happened to EveryAction and Apricot?

They still exist as the underlying products, rebranded as Bonterra Fundraising and Engagement and Bonterra Case Management respectively.

VolunteerHub: What additional costs might apply with VolunteerHub's Pro plan?

The Pro plan starting at $288/month includes most core features, but advanced features are marked as optional, suggesting additional costs may apply for add-ons like group management and data import/export.

Source
Bonterra: Does Bonterra publish pricing?

No line has published pricing. Fundraising is generally priced by contact record count, case management by seats and programmes.

VolunteerHub: Are there any limitations on users or reports with VolunteerHub?

No, all three VolunteerHub tiers (Plus, Pro, and Enterprise) include unlimited users and unlimited event configuration.

Source
Bonterra: Should a small nonprofit consider Bonterra?

Rarely. The entry price and implementation effort suit organisations with dedicated operations staff; smaller charities are better served by a single-product CRM.

VolunteerHub: What integrations does VolunteerHub support?

All VolunteerHub plans include integration with Zapier and access to CRM and background check integrations.

Source
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