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Nonprofits · head to head

Keela vs VolunteerHub

Keela logo

Keela

Nonprofits

Nonprofit CRM and fundraising platform with Canadian tax receipting built in

From
On request
Rated
-
Full reviewWebsite
VolunteerHub logo

VolunteerHub

Nonprofits

Volunteer management platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Keela pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Keela covers Donor records and segmentation, VolunteerHub covers Volunteer database.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Keela and VolunteerHub actually diverge.

Attributes where Keela and VolunteerHub differ
AttributeKeelaVolunteerHub
Pricing modelPer month by contact countsubscription
PlatformsWebWeb, IOS, Android
FoundedUnknown2011

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Keela

  • Donor records and segmentation
  • CRA and IRS receipting
  • Donation forms and pages
  • Email and automation
  • Grant and pledge tracking
  • Reporting dashboards

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Zapier
  • Google Calendar
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Keela

  • A Canadian registered charity that must issue CRA compliant receipts without building templates itselfnot VolunteerHub
  • A development team of two to five people replacing spreadsheets and a mailing toolnot VolunteerHub
  • An organisation already running Aplos fund accounting that wants gifts to post through automaticallynot VolunteerHub
  • A bilingual charity sending French and English donor communications from one contact listnot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Keela
  • Tracking volunteer hours and generating custom reportsnot Keela
  • Recruiting volunteers through branded opportunity landing pagesnot Keela

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Keela

  • Pricing scales with contact count, so a charity that keeps twenty years of lapsed donors pays every month for records it never contacts, and the only fix is deleting history it may need for reporting.
  • The email marketing tools are adequate for donor appeals but weaker than a dedicated platform, so organisations with heavy newsletter programmes end up paying for a second tool and syncing lists.
  • Custom reporting is limited to the fields and filters Keela exposes, so questions the product did not anticipate require exporting to a spreadsheet.
  • The integration list is short next to Salesforce or Blackbaud, so a charity running an unusual event, membership or advocacy tool will be moving data by CSV.
  • Since the 2023 Aplos acquisition the roadmap serves a combined accounting and fundraising suite, so investment favours the accounting join rather than standalone CRM depth.

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Keela

On request
  • Keela$undefined/month
    • Published tiers priced by number of contacts held, not by user seat
    • Higher tiers unlock automation, custom fields and additional reporting
    • Card processing is charged separately by the payment processor

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Keela if

  • You need donor records and segmentation.
  • You also want cra and irs receipting.
Keela review

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.
VolunteerHub review

Questions people ask

Is Keela or VolunteerHub better?
Neither clearly leads. Keela starts at On request and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Keela or VolunteerHub?
Keela starts at On request and VolunteerHub at On request.
Does Keela or VolunteerHub run on more platforms?
Keela runs on Web. VolunteerHub runs on Web, IOS, Android.
What is Keela best used for?
Keela is most often used for a canadian registered charity that must issue cra compliant receipts without building templates itself, a development team of two to five people replacing spreadsheets and a mailing tool, an organisation already running aplos fund accounting that wants gifts to post through automatically, a bilingual charity sending french and english donor communications from one contact list. Of those, a canadian registered charity that must issue cra compliant receipts without building templates itself and a development team of two to five people replacing spreadsheets and a mailing tool are not what VolunteerHub is typically brought in for.
What can Keela do that VolunteerHub cannot?
Keela covers Donor records and segmentation, CRA and IRS receipting, Donation forms and pages, Email and automation. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools.

Answered from the vendors’ own pages

Keela: Does Keela issue CRA compliant tax receipts?

Yes, receipt numbering, required wording and batch issuance are built in, which is the main reason Canadian charities choose it over US products.

VolunteerHub: What is VolunteerHub's least expensive plan?

The Plus plan starts at $143 per month when billed annually, plus a setup fee.

Source
Keela: Who owns Keela?

Aplos Software, a US fund accounting vendor, acquired it in 2023. Keela is still sold as its own product but shares a roadmap with Aplos.

VolunteerHub: What additional costs might apply with VolunteerHub's Pro plan?

The Pro plan starting at $288/month includes most core features, but advanced features are marked as optional, suggesting additional costs may apply for add-ons like group management and data import/export.

Source
Keela: Is pricing per user?

No, it is by contact count. Adding staff does not raise the bill, growing the mailing list does.

VolunteerHub: Are there any limitations on users or reports with VolunteerHub?

No, all three VolunteerHub tiers (Plus, Pro, and Enterprise) include unlimited users and unlimited event configuration.

Source
Keela: Can it replace a fund accounting system?

No. It records income and pledges but does not do fund accounting, so you still need Aplos, QuickBooks or an equivalent.

VolunteerHub: What integrations does VolunteerHub support?

All VolunteerHub plans include integration with Zapier and access to CRM and background check integrations.

Source
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