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Software · head to head

Blackbaud Raiser's Edge vs VolunteerHub

Blackbaud Raiser's Edge logo

Blackbaud Raiser's Edge

Software

Enterprise-grade donor management system

From
On request
Rated
-
Full reviewWebsite
VolunteerHub logo

VolunteerHub

Software

Volunteer management platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Blackbaud Raiser's Edge pricing is not published and requires a sales conversation; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Blackbaud Raiser's Edge covers Donor management, VolunteerHub covers Volunteer database.

Where they differ

Only the attributes on which Blackbaud Raiser's Edge and VolunteerHub actually diverge.

Attributes where Blackbaud Raiser's Edge and VolunteerHub differ
AttributeBlackbaud Raiser's EdgeVolunteerHub
PlatformsWeb, Desktop, MobileWeb, IOS, Android
Founded19812011

Identical on both: starting price (On request), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Blackbaud Raiser's Edge

  • Donor management
  • Gift tracking
  • Prospect research
  • Campaign management
  • Advanced reporting
  • Stripe
  • PayPal
  • Salesforce

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Zapier
  • Google Calendar
  • Slack

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Blackbaud Raiser's Edge

  • Donor management and gift processing for nonprofitsnot VolunteerHub
  • Major gift portfolio management for fundraisersnot VolunteerHub
  • Campaign and appeal trackingnot VolunteerHub
  • Prospect research and wealth screeningnot VolunteerHub
  • Fundraising reporting for boards and fundersnot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Blackbaud Raiser's Edge
  • Tracking volunteer hours and generating custom reportsnot Blackbaud Raiser's Edge
  • Recruiting volunteers through branded opportunity landing pagesnot Blackbaud Raiser's Edge

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Blackbaud Raiser's Edge

  • Pricing is not published and requires a sales conversation
  • Aimed at mid-sized and large nonprofits with dedicated development teams rather than small charities

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Blackbaud Raiser's Edge

On request
  • Standard$200/month
    • Donor database
    • Gift tracking
    • Reports
  • Premium$500/month
    • Advanced analytics
    • Prospect research
    • Custom reporting

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Blackbaud Raiser's Edge if

  • You need donor management.
  • You work on Web, Desktop, Mobile.
  • You also want gift tracking.
Blackbaud Raiser's Edge review

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.
VolunteerHub review

Questions people ask

Is Blackbaud Raiser's Edge or VolunteerHub better?
Neither clearly leads. Blackbaud Raiser's Edge starts at On request and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Blackbaud Raiser's Edge or VolunteerHub?
Blackbaud Raiser's Edge starts at On request and VolunteerHub at On request.
Does Blackbaud Raiser's Edge or VolunteerHub run on more platforms?
Blackbaud Raiser's Edge runs on Web, Desktop, Mobile. VolunteerHub runs on Web, IOS, Android.
What is Blackbaud Raiser's Edge best used for?
Blackbaud Raiser's Edge is most often used for donor management and gift processing for nonprofits, major gift portfolio management for fundraisers, campaign and appeal tracking, prospect research and wealth screening. Of those, donor management and gift processing for nonprofits and major gift portfolio management for fundraisers are not what VolunteerHub is typically brought in for.
What can Blackbaud Raiser's Edge do that VolunteerHub cannot?
Blackbaud Raiser's Edge covers Donor management, Gift tracking, Prospect research, Campaign management. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools. Both handle Web support.
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