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Nonprofits · head to head

Sumac vs VolunteerHub

Sumac logo

Sumac

Nonprofits

Modular nonprofit CRM that pairs donor management with client case management

From
On request
Rated
-
Full reviewWebsite
VolunteerHub logo

VolunteerHub

Nonprofits

Volunteer management platform for nonprofits

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Sumac pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.; VolunteerHub both published plans are billed annually and carry a set up fee on top of the monthly figure
  • They diverge on capability: Sumac covers Donor and gift management, VolunteerHub covers Volunteer database.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Sumac and VolunteerHub actually diverge.

Attributes where Sumac and VolunteerHub differ
AttributeSumacVolunteerHub
Pricing modelquotesubscription
PlatformsWeb, WindowsWeb, IOS, Android
FoundedUnknown2011

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sumac

  • Donor and gift management
  • Case management module
  • Memberships and volunteers
  • Grant management
  • Role based permissions
  • Custom fields and forms

Only in VolunteerHub

  • Volunteer database
  • Scheduling
  • Task management
  • Communication tools
  • Reporting
  • Zapier
  • Google Calendar
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Sumac

  • A social service agency that must record client cases and donor gifts without buying two systemsnot VolunteerHub
  • A charity that wants only donor and grant modules and refuses to pay for an events suite it will not usenot VolunteerHub
  • A Canadian organisation wanting local support hours and receipting conventionsnot VolunteerHub
  • An agency replacing a legacy Access or FileMaker database with something supportednot VolunteerHub

VolunteerHub

  • Scheduling and self-registration for volunteer shifts and eventsnot Sumac
  • Tracking volunteer hours and generating custom reportsnot Sumac
  • Recruiting volunteers through branded opportunity landing pagesnot Sumac

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sumac

  • Pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • The interface reflects the product's age, and staff arriving from consumer grade software find navigation and data entry slower than in newer CRMs.
  • Holding client case notes and donor records in one database makes permission design a compliance obligation, and a misconfigured role can expose confidential client material to fundraising staff.
  • The integration catalogue is small, so payment, email and accounting connections outside the listed few mean manual export or paid custom work.
  • Modular licensing means the price rises in visible steps as programmes expand, and organisations frequently discover the module they need most was not in the original quote.

VolunteerHub

  • Both published plans are billed annually and carry a set up fee on top of the monthly figure
  • The entry Plus plan starts at $143 per month and Pro at $288 per month, both quoted as starting prices
  • Plans carry a user limit; only volunteers inactive for a full twelve months stop counting against it
  • Single Sign-On is an optional paid add-on on every tier including Enterprise, not an included feature
  • Background check integrations with Sterling Volunteers and PeopleFacts are optional paid add-ons on every tier
  • CRM integrations such as Raiser's Edge are optional add-ons rather than included
  • Volunteer fundraising is optional on Plus and Pro and carries a processing fee when used
  • The Enterprise tier has no published price and requires contacting sales

Pricing, plan by plan

Sumac

On request
  • Sumac$undefined/year
    • Quoted by module selection and organisation size
    • Case management is a separately licensed module
    • Implementation and data migration quoted separately

VolunteerHub

On request
  • Starter$75/month
    • Volunteer database
    • Scheduling
  • Professional$150/month
    • Advanced reporting
    • Mobile app
    • Integrations

Which should you pick?

Choose Sumac if

  • You need donor and gift management.
  • You work on Web, Windows.
  • You also want case management module.
Sumac review

Choose VolunteerHub if

  • You need volunteer database.
  • You work on Web, IOS, Android.
  • You also want scheduling.
VolunteerHub review

Questions people ask

Is Sumac or VolunteerHub better?
Neither clearly leads. Sumac starts at On request and VolunteerHub at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sumac or VolunteerHub?
Sumac starts at On request and VolunteerHub at On request.
Does Sumac or VolunteerHub run on more platforms?
Sumac runs on Web, Windows. VolunteerHub runs on Web, IOS, Android.
What is Sumac best used for?
Sumac is most often used for a social service agency that must record client cases and donor gifts without buying two systems, a charity that wants only donor and grant modules and refuses to pay for an events suite it will not use, a canadian organisation wanting local support hours and receipting conventions, an agency replacing a legacy access or filemaker database with something supported. Of those, a social service agency that must record client cases and donor gifts without buying two systems and a charity that wants only donor and grant modules and refuses to pay for an events suite it will not use are not what VolunteerHub is typically brought in for.
What can Sumac do that VolunteerHub cannot?
Sumac covers Donor and gift management, Case management module, Memberships and volunteers, Grant management. VolunteerHub covers Volunteer database, Scheduling, Task management, Communication tools.

Answered from the vendors’ own pages

Sumac: Is Sumac the same product as Societ?

The vendor has been moving its products under the Societ brand, so you may see both names for the same platform during a sales cycle.

VolunteerHub: What is VolunteerHub's least expensive plan?

The Plus plan starts at $143 per month when billed annually, plus a setup fee.

Source
Sumac: Can it handle client case management?

Yes, that is its clearest differentiator among donor CRMs. It is a licensed module, not part of the base product.

VolunteerHub: What additional costs might apply with VolunteerHub's Pro plan?

The Pro plan starting at $288/month includes most core features, but advanced features are marked as optional, suggesting additional costs may apply for add-ons like group management and data import/export.

Source
Sumac: Is pricing published?

No. It is quoted by module and organisation size, which makes like for like comparison harder than with published per contact products.

VolunteerHub: Are there any limitations on users or reports with VolunteerHub?

No, all three VolunteerHub tiers (Plus, Pro, and Enterprise) include unlimited users and unlimited event configuration.

Source
Sumac: Does it work for US charities?

Yes, though the vendor is Canadian and its receipting and support conventions are strongest for Canadian organisations.

VolunteerHub: What integrations does VolunteerHub support?

All VolunteerHub plans include integration with Zapier and access to CRM and background check integrations.

Source
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