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Black Book vs Shopmonkey

Black Book logo

Black Book

Software

Real-time wholesale vehicle pricing

From
$199/month
Rated
-
Full reviewWebsite
Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Black Book luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak; Shopmonkey included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • They diverge on capability: Black Book covers Real-time pricing, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which Black Book and Shopmonkey actually diverge.

Attributes where Black Book and Shopmonkey differ
AttributeBlack BookShopmonkey
Founded19552016

Identical on both: starting price ($199/month), pricing model (subscription), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Black Book

  • Real-time pricing
  • Wholesale valuations
  • Market trends
  • Pricing reports
  • Dealer insights
  • Auction data
  • Vehicle history
  • Price alerts

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Black Book

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot Black Book
  • Digital vehicle inspections sent to customers by text or emailnot Black Book
  • Tracking parts inventory, purchase orders and technician timenot Black Book

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Black Book

  • Luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak
  • Electric vehicle valuations are highly volatile due to rapidly changing battery technology and market demand

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

Black Book

$199/month
  • Basic$199/month
    • Wholesale pricing
    • Basic reports
    • Single user
  • Professional$399/month
    • Everything in Basic
    • Advanced reports
    • Multiple users
  • Enterprise$undefined/month
    • Everything in Professional
    • API access
    • Custom feeds

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose Black Book if

  • You need real-time pricing.
  • You work on Web, iOS, Android.
  • You also want wholesale valuations.
Black Book review

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.
Shopmonkey review

Questions people ask

Is Black Book or Shopmonkey better?
Neither clearly leads. Black Book starts at $199/month and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Black Book or Shopmonkey?
Black Book starts at $199/month and Shopmonkey at $199/month.
Does Black Book or Shopmonkey run on more platforms?
Black Book runs on Web, iOS, Android. Shopmonkey runs on Web, Ios, Android.
What is Black Book best used for?
Black Book is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can Black Book do that Shopmonkey cannot?
Black Book covers Real-time pricing, Wholesale valuations, Market trends, Pricing reports. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging. Both handle Data encryption.
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