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Black Book vs ProDemand

Black Book logo

Black Book

Software

Real-time wholesale vehicle pricing

From
$199/month
Rated
-
Full reviewWebsite
ProDemand logo

ProDemand

Software

Shop management for collision and mechanical repair

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Black Book luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak; ProDemand the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • They diverge on capability: Black Book covers Real-time pricing, ProDemand covers Work order management.

Where they differ

Only the attributes on which Black Book and ProDemand actually diverge.

Attributes where Black Book and ProDemand differ
AttributeBlack BookProDemand
Starting price$199/month$149/month
PlatformsWeb, iOS, AndroidWeb, Mobile, App
Founded19552000

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Black Book

  • Real-time pricing
  • Wholesale valuations
  • Market trends
  • Pricing reports
  • Dealer insights
  • Auction data
  • Vehicle history
  • Price alerts

Only in ProDemand

  • Work order management
  • Estimating tools
  • Customer portal
  • Parts ordering
  • Scheduling
  • Reporting and analytics
  • Mobile application
  • Customer communication

Both cover

  • SSL encryption
  • Data encryption
  • Secure authentication

What people use each for

The jobs each tool is most often brought in to do.

Black Book

  • Dealership Managementnot ProDemand
  • Service Schedulingnot ProDemand
  • Inventory Managementnot ProDemand
  • Sales Operationsnot ProDemand
  • Customer Relationshipnot ProDemand

ProDemand

  • Looking up OEM repair procedures, wiring diagrams and technical service bulletinsnot Black Book
  • Building repair estimates from labour times and parts pricingnot Black Book
  • Searching real world fixes contributed from repair order datanot Black Book

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Black Book

  • Luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak
  • Electric vehicle valuations are highly volatile due to rapidly changing battery technology and market demand

ProDemand

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • No subscription price is published on the ProDemand product pages; ordering routes to a separate storefront

Pricing, plan by plan

Black Book

$199/month
  • Basic$199/month
    • Wholesale pricing
    • Basic reports
    • Single user
  • Professional$399/month
    • Everything in Basic
    • Advanced reports
    • Multiple users
  • Enterprise$undefined/month
    • Everything in Professional
    • API access
    • Custom feeds

ProDemand

$149/month
  • Essentials$149/month
    • Work orders
    • Customer management
    • Basic reporting
  • Professional$299/month
    • Everything in Essentials
    • Advanced reporting
    • Multi-location
  • Enterprise$499/month
    • Everything in Professional
    • Custom integration
    • Dedicated support

Which should you pick?

Choose Black Book if

  • You need real-time pricing.
  • You work on Web, iOS, Android.
  • You also want wholesale valuations.
Black Book review

Choose ProDemand if

  • You need work order management.
  • You work on Web, Mobile, App.
  • You also want estimating tools.
ProDemand review

Questions people ask

Is Black Book or ProDemand better?
Neither clearly leads. Black Book starts at $199/month and ProDemand at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Black Book or ProDemand?
Black Book starts at $199/month and ProDemand at $149/month.
Does Black Book or ProDemand run on more platforms?
Black Book runs on Web, iOS, Android. ProDemand runs on Web, Mobile, App.
What is Black Book best used for?
Black Book is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what ProDemand is typically brought in for.
What can Black Book do that ProDemand cannot?
Black Book covers Real-time pricing, Wholesale valuations, Market trends, Pricing reports. ProDemand covers Work order management, Estimating tools, Customer portal, Parts ordering. Both handle SSL encryption, Data encryption, Secure authentication.
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