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Software · head to head

CarGurus vs Shopmonkey

CarGurus logo

CarGurus

Software

Smart car marketplace with deal analysis

From
$249/month
Rated
-
Shopmonkey logo

Shopmonkey

Software

The all-in-one auto shop software

From
$199/month
Rated
-

The short version

  • They diverge on capability: CarGurus covers Vehicle listing, Shopmonkey covers Digital estimates.

Where they differ

Only the attributes on which CarGurus and Shopmonkey actually diverge.

Attributes where CarGurus and Shopmonkey differ
AttributeCarGurusShopmonkey
Starting price$249/month$199/month
PlatformsWeb, Mobile, AppWeb, Ios, Android
Founded20062016

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CarGurus

  • Vehicle listing
  • AI deal scoring
  • Market pricing analysis
  • Lead generation
  • Dealer metrics
  • Inventory insights
  • Photo management
  • Consumer reviews

Only in Shopmonkey

  • Digital estimates
  • Work order management
  • Digital inspections
  • Customer messaging
  • Parts ordering
  • Payment processing
  • Appointment scheduling
  • Reporting & analytics

What people use each for

The jobs each tool is most often brought in to do.

CarGurus

  • Dealership Managementnot Shopmonkey
  • Service Schedulingnot Shopmonkey
  • Inventory Managementnot Shopmonkey
  • Sales Operationsnot Shopmonkey
  • Customer Relationshipnot Shopmonkey

Shopmonkey

  • Managing estimates, repair orders and invoicing in an auto repair shopnot CarGurus
  • Digital vehicle inspections sent to customers by text or emailnot CarGurus
  • Tracking parts inventory, purchase orders and technician timenot CarGurus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CarGurus

Nothing recorded yet. See the CarGurus review.

Shopmonkey

  • Included user licences are capped at 3 on Basic, 4 on Clever and 5 on Genius, with each extra user costing $20 per month
  • The Basic plan at $239 per month allows only 2 digital vehicle inspection templates; unlimited inspections require Clever
  • Inventory management, purchase orders, time clock tracking and customisable workflow are all excluded from the Basic plan
  • Multi-Shop is custom priced with no published rate and additional user licences on it are call-for-pricing
  • The discounted rates of $215, $359 and $449 per month require annual billing rather than monthly
  • Annual billing saves up to 10%, so the monthly premium is roughly 11% higher

Pricing, plan by plan

CarGurus

$249/month
  • Essential$249/month
    • Vehicle listing
    • Basic lead management
    • Pricing data
  • Pro$599/month
    • Everything in Essential
    • Advanced pricing intelligence
    • Lead scoring
  • Enterprise$1299/month
    • Everything in Pro
    • Custom pricing
    • Dedicated support

Shopmonkey

$199/month
  • Basic$199/month
    • Digital estimates
    • Work orders
    • Customer database
  • Professional$329/month
    • Everything in Basic
    • Digital inspections
    • Text/email communication
  • Enterprise$undefined/month
    • Everything in Professional
    • Multi-location
    • Advanced analytics

Which should you pick?

Choose CarGurus if

  • You need vehicle listing.
  • You work on Web, Mobile, App.
  • You also want ai deal scoring.

Choose Shopmonkey if

  • You need digital estimates.
  • You work on Web, Ios, Android.
  • You also want work order management.

Questions people ask

Is CarGurus or Shopmonkey better?
Neither clearly leads. CarGurus starts at $249/month and Shopmonkey at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CarGurus or Shopmonkey?
CarGurus starts at $249/month and Shopmonkey at $199/month.
Does CarGurus or Shopmonkey run on more platforms?
CarGurus runs on Web, Mobile, App. Shopmonkey runs on Web, Ios, Android.
What is CarGurus best used for?
CarGurus is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Shopmonkey is typically brought in for.
What can CarGurus do that Shopmonkey cannot?
CarGurus covers Vehicle listing, AI deal scoring, Market pricing analysis, Lead generation. Shopmonkey covers Digital estimates, Work order management, Digital inspections, Customer messaging.

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