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Black Book vs Mitchell 1

Black Book logo

Black Book

Software

Real-time wholesale vehicle pricing

From
$199/month
Rated
-
Full reviewWebsite
Mitchell 1 logo

Mitchell 1

Software

Repair information for the professional

From
$189/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Black Book luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak; Mitchell 1 the initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • They diverge on capability: Black Book covers Real-time pricing, Mitchell 1 covers ProDemand repair info.

Where they differ

Only the attributes on which Black Book and Mitchell 1 actually diverge.

Attributes where Black Book and Mitchell 1 differ
AttributeBlack BookMitchell 1
Starting price$199/month$189/month
PlatformsWeb, iOS, AndroidWeb, Desktop, Mobile, Tablet
Founded19551918

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Black Book

  • Real-time pricing
  • Wholesale valuations
  • Market trends
  • Pricing reports
  • Dealer insights
  • Auction data
  • Vehicle history
  • Price alerts

Only in Mitchell 1

  • ProDemand repair info
  • Wiring diagrams
  • TSB database
  • Recall information
  • Labor times
  • Parts ordering
  • Shop management
  • Customer management

Both cover

  • Data encryption

What people use each for

The jobs each tool is most often brought in to do.

Black Book

  • Dealership Managementnot Mitchell 1
  • Service Schedulingnot Mitchell 1
  • Inventory Managementnot Mitchell 1
  • Sales Operationsnot Mitchell 1
  • Customer Relationshipnot Mitchell 1

Mitchell 1

  • Automotive repair information, wiring diagrams and OEM procedures for independent shopsnot Black Book
  • Shop management including estimating, invoicing and work ordersnot Black Book
  • Labour time and parts pricing lookup for repair estimatesnot Black Book

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Black Book

  • Luxury sedans show larger spreads between Black Book and consumer valuations when market demand is weak
  • Electric vehicle valuations are highly volatile due to rapidly changing battery technology and market demand

Mitchell 1

  • The initial subscription term is 12 or 24 months and the subscription cannot be cancelled by the customer during that initial period
  • After the initial term the subscription renews automatically month to month and cancelling requires 30 days notice
  • Mitchell 1 reserves the right to change pricing on notice before each rental renewal period
  • Billing is monthly with payment due within 30 calendar days of the invoice date
  • The product ordering page at mitchell1.com/products/order-prodemand redirects to a separate storefront at buymitchell1.net that blocks automated reads

Pricing, plan by plan

Black Book

$199/month
  • Basic$199/month
    • Wholesale pricing
    • Basic reports
    • Single user
  • Professional$399/month
    • Everything in Basic
    • Advanced reports
    • Multiple users
  • Enterprise$undefined/month
    • Everything in Professional
    • API access
    • Custom feeds

Mitchell 1

$189/month
  • ProDemand$189/month
    • Repair procedures
    • Wiring diagrams
    • TSBs & recalls
  • Manager SE$249/month
    • Shop management
    • Work orders
    • Customer database
  • Complete Package$399/month
    • ProDemand
    • Manager SE
    • SocialCRM

Which should you pick?

Choose Black Book if

  • You need real-time pricing.
  • You work on Web, iOS, Android.
  • You also want wholesale valuations.
Black Book review

Choose Mitchell 1 if

  • You need prodemand repair info.
  • You work on Web, Desktop, Mobile, Tablet.
  • You also want wiring diagrams.
Mitchell 1 review

Questions people ask

Is Black Book or Mitchell 1 better?
Neither clearly leads. Black Book starts at $199/month and Mitchell 1 at $189/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Black Book or Mitchell 1?
Black Book starts at $199/month and Mitchell 1 at $189/month.
Does Black Book or Mitchell 1 run on more platforms?
Black Book runs on Web, iOS, Android. Mitchell 1 runs on Web, Desktop, Mobile, Tablet.
What is Black Book best used for?
Black Book is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Mitchell 1 is typically brought in for.
What can Black Book do that Mitchell 1 cannot?
Black Book covers Real-time pricing, Wholesale valuations, Market trends, Pricing reports. Mitchell 1 covers ProDemand repair info, Wiring diagrams, TSB database, Recall information. Both handle Data encryption.
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