Sales Enablement · head to head
Bigtincan vs Koncert
Koncert
Sales Enablement
Four separate diallers, including agent-assisted calling, for outbound teams that live on the phone
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Bigtincan no published pricing makes budgeting difficult and requires contacting sales for quotes; Koncert pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.
- They diverge on capability: Bigtincan covers AI content recommendations, Koncert covers AI Parallel Dialer.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Bigtincan and Koncert actually diverge.
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Sales Enablement).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bigtincan
- AI content recommendations
- Mobile enablement
- Document automation
- Training
- Analytics
- Salesforce
- Microsoft Dynamics
- SAP
Only in Koncert
- AI Parallel Dialer
- AI Flow Dialer
- Agent-Assisted Dialer
- Click Dialer
- Local presence
- Caller ID health monitoring
- Remote Coach
- Remote Salesfloor
What people use each for
The jobs each tool is most often brought in to do.
Bigtincan
- Customer Successnot Koncert
- Sales Enablementnot Koncert
- Ai Automationnot Koncert
Koncert
- A sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach themnot Bigtincan
- An outbound organisation whose numbers are being flagged as spam and which needs caller ID health monitoring and rotation as a managed capabilitynot Bigtincan
- A distributed sales team that has lost the ambient pressure of a shared calling floor and wants Remote Salesfloor to recreate itnot Bigtincan
- A team that wants to run different dialler modes for different segments, parallel for volume lists and click-to-call for named accountsnot Bigtincan
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bigtincan
- No published pricing makes budgeting difficult and requires contacting sales for quotes
- Steep implementation and onboarding costs on top of per-user fees for enterprise plans
- Complex setup process requiring significant organizational change management to adopt
Koncert
- Pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.
- Parallel dialling connects representatives so fast that they arrive on a live call with no time to recall prior context, and reviewers report this pushes reps onto a rigid script and degrades conversation quality even as dial volume rises.
- Koncert supplies TCPA-supporting features but not legal cover, and parallel and agent-assisted dialling attract regulatory attention in several jurisdictions, so the compliance burden and any liability stay with your organisation.
- Selling four dialler products rather than one means the capability you evaluated may not be the one you bought, and switching modes or mixing them across a team frequently involves renegotiating the contract.
- The agent-assisted dialler bills for human labour rather than software seats, so its cost scales with call volume rather than headcount and can rise sharply during a campaign push in a way a per-seat budget does not anticipate.
Pricing, plan by plan
Bigtincan
On request- SMB$undefined/custom
- Average cost $17,937
- Sales enablement basics
- Mobile access
- Enterprise$undefined/custom
- Average cost $139,644
- Advanced features
- Dedicated support
Koncert
On request- Koncert$undefined/year
- AI Parallel Dialer
- AI Flow Dialer
- Agent-Assisted Dialer
Which should you pick?
Choose Bigtincan if
- You need ai content recommendations.
- You work on Web, iOS, Android.
- You also want mobile enablement.
Choose Koncert if
- You need ai parallel dialer.
- You work on Web, API.
- You also want ai flow dialer.
Questions people ask
- Is Bigtincan or Koncert better?
- Neither clearly leads. Bigtincan starts at On request and Koncert at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bigtincan or Koncert?
- Bigtincan starts at On request and Koncert at On request.
- Does Bigtincan or Koncert run on more platforms?
- Bigtincan runs on Web, iOS, Android. Koncert runs on Web, API.
- What is Bigtincan best used for?
- Bigtincan is most often used for customer success, sales enablement, ai automation. Of those, customer success and sales enablement are not what Koncert is typically brought in for.
- What can Bigtincan do that Koncert cannot?
- Bigtincan covers AI content recommendations, Mobile enablement, Document automation, Training. Koncert covers AI Parallel Dialer, AI Flow Dialer, Agent-Assisted Dialer, Click Dialer.
Answered from the vendors’ own pages
Bigtincan: Does Bigtincan publish transparent pricing?
No. Bigtincan uses quote-based pricing with no published list prices. Most customers report effective costs of $25-$45 per user per month when billed annually, with SMB plans averaging $17,937 and Enterprise plans averaging $139,644.
SourceKoncert: What is Koncert previously called?
ConnectLeader. The company rebranded to Koncert while retaining the same dialler technology lineage.
Bigtincan: What is included in Bigtincan's mobile capabilities?
Bigtincan includes mobile access for sales teams to access content, run presentations, and engage customers on their devices as part of its mobile-first sales enablement approach.
SourceKoncert: What is the agent-assisted dialler?
Human agents place calls and navigate gatekeepers, phone trees and receptionists, connecting your representative only when a live decision maker is on the line.
Bigtincan: Does Bigtincan include AI-powered features?
Yes. Bigtincan includes AI-powered features for content recommendations, sales coaching, and engagement analytics to help teams optimize their selling process.
SourceKoncert: Is pricing published?
No. The pricing page shows placeholder figures and directs visitors to contact sales for a quote scoped by dialler type and seat count.
Koncert: Is parallel dialling legally safe?
Koncert provides TCPA-supporting features and holds SOC 2 Type II and GDPR compliance, but the calling organisation remains responsible for regulatory compliance in each jurisdiction it dials into.
Related pages
Other head to heads
- Bigtincan vs Highspot
- Bigtincan vs Allego
- Bigtincan vs PandaDoc
- Bigtincan vs Salesloft
- Bigtincan vs People.ai
- Bigtincan vs Showpad
- Bigtincan vs Proposify
- Bigtincan vs Mindtickle
- Bigtincan vs Klue
- Bigtincan vs Mediafly
- Bigtincan vs DealHub
- Bigtincan vs Qwilr
- Bigtincan vs Salesforce Commerce Cloud
- Bigtincan vs Trumpet
- Bigtincan vs Twain
- Bigtincan vs Warmly
- Bigtincan vs Webex
- Bigtincan vs ConnectAndSell
- Bigtincan vs Orum
- Bigtincan vs Regie.ai
- Bigtincan vs Nooks
- Bigtincan vs Mailshake
- Bigtincan vs Potion
- Bigtincan vs Lavender
- Bigtincan vs RevenueHero
- Bigtincan vs Arrows
- Bigtincan vs Default
- Bigtincan vs Avoma
- Koncert vs Highspot
- Koncert vs Allego
- Koncert vs PandaDoc
- Koncert vs Salesloft
- Koncert vs People.ai
- Koncert vs Showpad
- Koncert vs Proposify
- Koncert vs Mindtickle
- Koncert vs Klue
- Koncert vs Mediafly
- Koncert vs DealHub
- Koncert vs Qwilr
- Koncert vs Salesforce Commerce Cloud
- Koncert vs Trumpet
- Koncert vs Twain
- Koncert vs Warmly
- Koncert vs Webex
- Koncert vs ConnectAndSell
- Koncert vs Orum
- Koncert vs Regie.ai
- Koncert vs Nooks
- Koncert vs Mailshake
- Koncert vs Potion
- Koncert vs Lavender
- Koncert vs RevenueHero
- Koncert vs Arrows
- Koncert vs Default
- Koncert vs Avoma