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Sales Enablement · head to head

Koncert vs Warmly

Koncert logo

Koncert

Sales Enablement

Four separate diallers, including agent-assisted calling, for outbound teams that live on the phone

From
On request
Rated
-
Full reviewWebsite
Warmly logo

Warmly

Sales Enablement

Identifies website visitors and acts on them automatically, priced by credits from 10,000 USD a year

From
$10000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Koncert pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.; Warmly individual-level identification matches only around 10 to 25 per cent of visitors, so 75 to 90 per cent of what you receive is company-level only and still requires a contact-research step, which is materially weaker than the automation narrative implies.
  • They diverge on capability: Koncert covers AI Parallel Dialer, Warmly covers Website de-anonymisation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Koncert and Warmly actually diverge.

Attributes where Koncert and Warmly differ
AttributeKoncertWarmly
Starting priceOn request$10000/year
Pricing modelquotePer year by credit volume

Identical on both: free tier (No), platforms (Web, API), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Koncert

  • AI Parallel Dialer
  • AI Flow Dialer
  • Agent-Assisted Dialer
  • Click Dialer
  • Local presence
  • Caller ID health monitoring
  • Remote Coach
  • Remote Salesfloor

Only in Warmly

  • Website de-anonymisation
  • Real-time alerts
  • AI Inbound Autopilot
  • Inbound chat
  • CRM relationship check
  • Intent signal aggregation
  • Automated sequences
  • Meeting routing

What people use each for

The jobs each tool is most often brought in to do.

Koncert

  • A sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach themnot Warmly
  • An outbound organisation whose numbers are being flagged as spam and which needs caller ID health monitoring and rotation as a managed capabilitynot Warmly
  • A distributed sales team that has lost the ambient pressure of a shared calling floor and wants Remote Salesfloor to recreate itnot Warmly
  • A team that wants to run different dialler modes for different segments, parallel for volume lists and click-to-call for named accountsnot Warmly

Warmly

  • A B2B software company with several thousand monthly visitors and a sales team that will act on an alert within ten minutes of a target account landing on the pricing pagenot Koncert
  • A revenue team that wants inbound chat to qualify and book meetings out of hours without hiring an offshore SDR shiftnot Koncert
  • An account-based marketing programme that needs to know which target accounts are researching before any form is fillednot Koncert
  • A sales leader who wants to surface existing relationships inside the company with a visiting account rather than starting coldnot Koncert

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Koncert

  • Pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.
  • Parallel dialling connects representatives so fast that they arrive on a live call with no time to recall prior context, and reviewers report this pushes reps onto a rigid script and degrades conversation quality even as dial volume rises.
  • Koncert supplies TCPA-supporting features but not legal cover, and parallel and agent-assisted dialling attract regulatory attention in several jurisdictions, so the compliance burden and any liability stay with your organisation.
  • Selling four dialler products rather than one means the capability you evaluated may not be the one you bought, and switching modes or mixing them across a team frequently involves renegotiating the contract.
  • The agent-assisted dialler bills for human labour rather than software seats, so its cost scales with call volume rather than headcount and can rise sharply during a campaign push in a way a per-seat budget does not anticipate.

Warmly

  • Individual-level identification matches only around 10 to 25 per cent of visitors, so 75 to 90 per cent of what you receive is company-level only and still requires a contact-research step, which is materially weaker than the automation narrative implies.
  • The published annual figures start at 10,000 credits a month, and credit consumption scales with traffic volume, so a high-traffic site will exceed its allowance and the advertised price becomes a floor rather than a cost.
  • Individual-level de-anonymisation of EU visitors carries GDPR consent obligations that sit with you as data controller, not with Warmly, so deploying it on European traffic requires a privacy review and cookie consent design that most buyers do not budget for.
  • Match rates are eroding structurally as VPN use, browser privacy defaults and tracking restrictions spread, so the value delivered in year three of a contract will be lower than in year one for the same price.
  • Reviewers consistently report the analytics layer lacks depth for custom funnel reporting, attribution or cohort analysis, so teams that want to prove the tool paid for itself end up exporting to a warehouse to do it.

Pricing, plan by plan

Koncert

On request
  • Koncert$undefined/year
    • AI Parallel Dialer
    • AI Flow Dialer
    • Agent-Assisted Dialer

Warmly

$10000/year
  • AI Web-Deanonymization$10000/year
    • Website visitor identification
    • From 10,000 credits per month
    • Real-time Slack alerts
  • Inbound Chat$20000/year
    • Everything in Web-Deanonymization
    • AI website chat
    • Meeting routing
  • AI Inbound Autopilot$30000/year
    • Everything in Inbound Chat
    • Unlimited AI agents
    • Autonomous outreach
  • GTM Signals Package$10000/year
    • Job change signals
    • Third-party research intent
    • Additional signal sources

Which should you pick?

Choose Koncert if

  • You need ai parallel dialer.
  • You work on Web, API.
  • You also want ai flow dialer.
Koncert review

Choose Warmly if

  • You need website de-anonymisation.
  • You work on Web, API.
  • You also want real-time alerts.
Warmly review

Questions people ask

Is Koncert or Warmly better?
Neither clearly leads. Koncert starts at On request and Warmly at $10000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Koncert or Warmly?
Koncert starts at On request and Warmly at $10000/year.
Does Koncert or Warmly run on more platforms?
Both run on Web, API, so platform support will not decide this one for you.
What is Koncert best used for?
Koncert is most often used for a sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach them, an outbound organisation whose numbers are being flagged as spam and which needs caller id health monitoring and rotation as a managed capability, a distributed sales team that has lost the ambient pressure of a shared calling floor and wants remote salesfloor to recreate it, a team that wants to run different dialler modes for different segments, parallel for volume lists and click-to-call for named accounts. Of those, a sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach them and an outbound organisation whose numbers are being flagged as spam and which needs caller id health monitoring and rotation as a managed capability are not what Warmly is typically brought in for.
What can Koncert do that Warmly cannot?
Koncert covers AI Parallel Dialer, AI Flow Dialer, Agent-Assisted Dialer, Click Dialer. Warmly covers Website de-anonymisation, Real-time alerts, AI Inbound Autopilot, Inbound chat.

Answered from the vendors’ own pages

Koncert: What is Koncert previously called?

ConnectLeader. The company rebranded to Koncert while retaining the same dialler technology lineage.

Warmly: What match rate should I actually expect?

Company-level identification is reasonably reliable, but individual-level identification lands around 10 to 25 per cent of visitors, so plan for most results to be account-level.

Koncert: What is the agent-assisted dialler?

Human agents place calls and navigate gatekeepers, phone trees and receptionists, connecting your representative only when a live decision maker is on the line.

Warmly: How much does it cost?

Published annual prices are 10,000 USD for AI Web-Deanonymization, 20,000 for Inbound Chat and 30,000 for AI Inbound Autopilot, each starting at 10,000 credits a month, with quarterly options available.

Koncert: Is pricing published?

No. The pricing page shows placeholder figures and directs visitors to contact sales for a quote scoped by dialler type and seat count.

Warmly: Can I use it on European traffic?

Technically yes, but individual-level identification of EU visitors triggers GDPR obligations that fall on you as controller, so it requires a legal basis and consent design before deployment.

Koncert: Is parallel dialling legally safe?

Koncert provides TCPA-supporting features and holds SOC 2 Type II and GDPR compliance, but the calling organisation remains responsible for regulatory compliance in each jurisdiction it dials into.

Warmly: Is there a free or SMB tier?

Not meaningfully. The commercial model starts at a five-figure annual commitment, which rules out most small businesses.

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