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Sales Enablement · head to head

Koncert vs Showpad

Koncert logo

Koncert

Sales Enablement

Four separate diallers, including agent-assisted calling, for outbound teams that live on the phone

From
On request
Rated
-
Full reviewWebsite
Showpad logo

Showpad

Sales Enablement

Revenue Enablement Platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Koncert pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.; Showpad the pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each
  • They diverge on capability: Koncert covers AI Parallel Dialer, Showpad covers Content hub.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Koncert and Showpad actually diverge.

Attributes where Koncert and Showpad differ
AttributeKoncertShowpad
Pricing modelquoteUnknown
PlatformsWeb, APIWeb, Mobile, Offline
FoundedUnknown2011

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Koncert

  • AI Parallel Dialer
  • AI Flow Dialer
  • Agent-Assisted Dialer
  • Click Dialer
  • Local presence
  • Caller ID health monitoring
  • Remote Coach
  • Remote Salesfloor

Only in Showpad

  • Content hub
  • Training
  • Coaching
  • Buyer engagement
  • Analytics
  • Salesforce
  • HubSpot
  • Microsoft Dynamics

What people use each for

The jobs each tool is most often brought in to do.

Koncert

  • A sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach themnot Showpad
  • An outbound organisation whose numbers are being flagged as spam and which needs caller ID health monitoring and rotation as a managed capabilitynot Showpad
  • A distributed sales team that has lost the ambient pressure of a shared calling floor and wants Remote Salesfloor to recreate itnot Showpad
  • A team that wants to run different dialler modes for different segments, parallel for volume lists and click-to-call for named accountsnot Showpad

Showpad

  • Centralizing sales content and coaching materials for revenue teamsnot Koncert
  • Running AI assisted roleplay and certification for sales trainingnot Koncert

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Koncert

  • Pricing is not published; the pricing page shows placeholder numbers rather than real rates and directs you to sales, which makes it impossible to compare cost per seat against Orum or Nooks without entering a sales cycle.
  • Parallel dialling connects representatives so fast that they arrive on a live call with no time to recall prior context, and reviewers report this pushes reps onto a rigid script and degrades conversation quality even as dial volume rises.
  • Koncert supplies TCPA-supporting features but not legal cover, and parallel and agent-assisted dialling attract regulatory attention in several jurisdictions, so the compliance burden and any liability stay with your organisation.
  • Selling four dialler products rather than one means the capability you evaluated may not be the one you bought, and switching modes or mixing them across a team frequently involves renegotiating the contract.
  • The agent-assisted dialler bills for human labour rather than software seats, so its cost scales with call volume rather than headcount and can rise sharply during a campaign push in a way a per-seat budget does not anticipate.

Showpad

  • The pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each

Pricing, plan by plan

Koncert

On request
  • Koncert$undefined/year
    • AI Parallel Dialer
    • AI Flow Dialer
    • Agent-Assisted Dialer

Showpad

On request

No published plan breakdown. See the Showpad review.

Which should you pick?

Choose Koncert if

  • You need ai parallel dialer.
  • You work on Web, API.
  • You also want ai flow dialer.
Koncert review

Choose Showpad if

  • You need content hub.
  • You work on Web, Mobile, Offline.
  • You also want training.
Showpad review

Questions people ask

Is Koncert or Showpad better?
Neither clearly leads. Koncert starts at On request and Showpad at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Koncert or Showpad?
Koncert starts at On request and Showpad at On request.
Does Koncert or Showpad run on more platforms?
Koncert runs on Web, API. Showpad runs on Web, Mobile, Offline.
What is Koncert best used for?
Koncert is most often used for a sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach them, an outbound organisation whose numbers are being flagged as spam and which needs caller id health monitoring and rotation as a managed capability, a distributed sales team that has lost the ambient pressure of a shared calling floor and wants remote salesfloor to recreate it, a team that wants to run different dialler modes for different segments, parallel for volume lists and click-to-call for named accounts. Of those, a sales development team selling into enterprises where decision makers sit behind switchboards and a software dialler alone cannot reach them and an outbound organisation whose numbers are being flagged as spam and which needs caller id health monitoring and rotation as a managed capability are not what Showpad is typically brought in for.
What can Koncert do that Showpad cannot?
Koncert covers AI Parallel Dialer, AI Flow Dialer, Agent-Assisted Dialer, Click Dialer. Showpad covers Content hub, Training, Coaching, Buyer engagement.

Answered from the vendors’ own pages

Koncert: What is Koncert previously called?

ConnectLeader. The company rebranded to Koncert while retaining the same dialler technology lineage.

Showpad: How does Showpad license its software, and what does per-user pricing mean?

Showpad licenses on a per-user basis. This means costs scale with the number of users on your account, though specific per-user rates are not published.

Source
Koncert: What is the agent-assisted dialler?

Human agents place calls and navigate gatekeepers, phone trees and receptionists, connecting your representative only when a live decision maker is on the line.

Showpad: What are the three main Showpad pricing plans and how do they differ?

Professional tier includes Genie Assistant and standard integrations. Advanced adds Voice Chat, Deep Research, and Roleplay AI. Expert tier includes custom Genie Agent Studio and Field Seller Agent. All plans include mobile, offline, and browser access plus GDPR and SOC2 compliance.

Source
Koncert: Is pricing published?

No. The pricing page shows placeholder figures and directs visitors to contact sales for a quote scoped by dialler type and seat count.

Showpad: Does Showpad publish pricing amounts on its website, or do I need to request a quote?

Specific dollar amounts are not publicly displayed. Customers must request a quote through the sales team. No trial period or pricing examples are mentioned.

Source
Koncert: Is parallel dialling legally safe?

Koncert provides TCPA-supporting features and holds SOC 2 Type II and GDPR compliance, but the calling organisation remains responsible for regulatory compliance in each jurisdiction it dials into.

Showpad: How does support differ between Showpad's plan tiers?

Professional tier includes standard support. Advanced tier adds Sales Engagement Integrations and Developer Bundle. Expert tier provides priority support and advanced AI features.

Source
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