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Software · head to head

Ginger vs Teladoc Health

Ginger logo

Ginger

Software

Digital mental health platform with coaching and therapy

From
On request
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Ginger no longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Ginger covers Mental Health Coaching, Teladoc Health covers Video Consultations.

Where they differ

Only the attributes on which Ginger and Teladoc Health actually diverge.

Attributes where Ginger and Teladoc Health differ
AttributeGingerTeladoc Health
Starting priceOn request$89/visit
Pricing modelsubscriptionUnknown
PlatformsWeb, MobileWeb, iOS, Android
Founded20122002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ginger

  • Mental Health Coaching
  • Therapy
  • Psychiatry
  • Meditation
  • Crisis Support
  • Wellness Content
  • Employers

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • EHR Systems
  • Api support

Both cover

  • Health Plans
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Ginger

  • Employer-funded mental health coaching for staffnot Teladoc Health
  • Therapy and psychiatry access through an employee benefitnot Teladoc Health
  • Self-guided meditation and sleep content alongside clinical carenot Teladoc Health
  • Workplace mental health workshopsnot Teladoc Health

Teladoc Health

  • Patient Carenot Ginger
  • Medical Recordsnot Ginger
  • Practice Managementnot Ginger
  • Telehealthnot Ginger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ginger

  • No longer sold as Ginger. It is part of Headspace, and ginger.com redirects to the Headspace organizations site
  • Bought by employers, health plans and consultants rather than by individuals
  • Pricing is not published

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Ginger

On request

No published plan breakdown. See the Ginger review.

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Ginger if

  • You need mental health coaching.
  • You work on Web, Mobile.
  • You also want therapy.
Ginger review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Ginger or Teladoc Health better?
Neither clearly leads. Ginger starts at On request and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ginger or Teladoc Health?
Ginger starts at On request and Teladoc Health at $89/visit.
Does Ginger or Teladoc Health run on more platforms?
Ginger runs on Web, Mobile. Teladoc Health runs on Web, iOS, Android.
What is Ginger best used for?
Ginger is most often used for employer-funded mental health coaching for staff, therapy and psychiatry access through an employee benefit, self-guided meditation and sleep content alongside clinical care, workplace mental health workshops. Of those, employer-funded mental health coaching for staff and therapy and psychiatry access through an employee benefit are not what Teladoc Health is typically brought in for.
What can Ginger do that Teladoc Health cannot?
Ginger covers Mental Health Coaching, Therapy, Psychiatry, Meditation. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle Health Plans, HIPAA, SOC2, Cloud deployment.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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Related pages

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