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Software · head to head

Epocrates vs Teladoc Health

E

Epocrates

Software

Mobile clinical reference and decision support app

From
Free
Rated
-
Full reviewWebsite
Teladoc Health logo

Teladoc Health

Software

Virtual healthcare platform for telehealth and telemedicine

From
$89/visit
Rated
-
Full reviewWebsite

The short version

  • Only Epocrates has a free tier, so it costs nothing to try first.
  • Each has a real cost: Epocrates the App Store listing for Epocrates (seller Epocrates) states subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, and introductory pricing applies only to the first subscription period; Teladoc Health does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • They diverge on capability: Epocrates covers Drug Reference, Teladoc Health covers Video Consultations.

Where they differ

Only the attributes on which Epocrates and Teladoc Health actually diverge.

Attributes where Epocrates and Teladoc Health differ
AttributeEpocratesTeladoc Health
Starting priceFree$89/visit
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsMobileWeb, iOS, Android
Founded20002002

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epocrates

  • Drug Reference
  • Interactions
  • Dosing Calculators
  • Disease Information
  • Medical Procedures
  • Patient Education

Only in Teladoc Health

  • Video Consultations
  • Phone Consultations
  • Messaging
  • Prescription Services
  • Mental Health
  • Chronic Care
  • Health Plans
  • SOC2

Both cover

  • EHR Systems
  • HIPAA
  • Cloud deployment
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epocrates

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Teladoc Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epocrates

  • The App Store listing for Epocrates (seller Epocrates) states subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period, and introductory pricing applies only to the first subscription period

Teladoc Health

  • Does not accept traditional Medicare or Medicaid, only Medicare Advantage and managed care plans
  • Providers cannot prescribe DEA-controlled substances or certain medications including erectile dysfunction drugs
  • Cannot handle medical emergencies; users must call 911 for emergency care

Pricing, plan by plan

Epocrates

Free
  • FreeFree
    • Drug references
    • Calculators
    • Interactions
  • Premium$99/year
    • Enhanced content
    • Offline access

Teladoc Health

$89/visit

No published plan breakdown. See the Teladoc Health review.

Which should you pick?

Choose Epocrates if

  • You need drug reference.
  • You want to start without paying.
  • You work on Mobile.
  • You also want interactions.
Epocrates review

Choose Teladoc Health if

  • You need video consultations.
  • You work on Web, iOS, Android.
  • You also want phone consultations.
Teladoc Health review

Questions people ask

Is Epocrates or Teladoc Health better?
Neither clearly leads. Epocrates starts at Free and Teladoc Health at $89/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epocrates or Teladoc Health?
Epocrates has a free tier; the other does not. Paid plans start at Free for Epocrates and $89/visit for Teladoc Health.
Does Epocrates or Teladoc Health run on more platforms?
Epocrates runs on Mobile. Teladoc Health runs on Web, iOS, Android.
Can I use Epocrates for free?
Yes. Epocrates has a free tier, so you can try it without paying. Teladoc Health starts at $89/visit.
What is Epocrates best used for?
Epocrates is most often used for patient care, medical records, practice management, telehealth.
What can Epocrates do that Teladoc Health cannot?
Epocrates covers Drug Reference, Interactions, Dosing Calculators, Disease Information. Teladoc Health covers Video Consultations, Phone Consultations, Messaging, Prescription Services. Both handle EHR Systems, HIPAA, Cloud deployment, Mobile support.

Answered from the vendors’ own pages

Teladoc Health: Does Teladoc work with traditional Medicare or Medicaid?

No. Teladoc only works with Medicare Advantage and Medicaid managed care plans, not traditional fee-for-service Medicare or Medicaid programs.

Source
Teladoc Health: How quickly can I get an appointment with Teladoc?

For ASAP visits, wait times are typically just a few minutes. For General Medical, most issues are resolved in 15 minutes or less.

Source
Teladoc Health: What medications can Teladoc providers prescribe?

Providers do not prescribe DEA-controlled substances, erectile dysfunction medications, or certain other drugs. GLP-1 medications are only available through Primary Care or Condition Management programs.

Source
Teladoc Health: What is the cost of Teladoc visits without insurance?

General Medical visits cost 89 USD per visit without insurance. Other services like dermatology and mental health vary by service type.

Source
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Related pages

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