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Customer Success · head to head

Amity vs RFP360

Amity logo

Amity

Customer Success

Customer Success for Growing Teams

From
$300/month
Rated
-
Full review
RFP360 logo

RFP360

Customer Success

RFP Management Software

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; RFP360 rFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices
  • They diverge on capability: Amity covers Health scores, RFP360 covers RFP creation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amity and RFP360 actually diverge.

Attributes where Amity and RFP360 differ
AttributeAmityRFP360
Founded20142013

Identical on both: starting price ($300/month), pricing model (subscription), free tier (No), platforms (Web), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amity

  • Health scores
  • Customer segments
  • Playbooks
  • Task management
  • Alerts
  • HubSpot
  • Intercom

Only in RFP360

  • RFP creation
  • Response management
  • Vendor evaluation
  • Content library
  • Collaboration
  • Microsoft 365
  • Docusign

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amity

  • Customer Successnot RFP360
  • Smbnot RFP360
  • Ease Of Usenot RFP360

RFP360

  • Proposal teams needing unlimited RFP projects and responses without per-response fees, willing to negotiate a custom quotenot Amity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amity

  • Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.

RFP360

  • RFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices
  • Pricing has three separate components: an annual platform fee, add-on user licenses, and optional add-ons and services, rather than one flat price

Pricing, plan by plan

Amity

$300/month
  • Starter$300/month
    • Health scores
    • Segments
    • Basic playbooks
  • Growth$600/month
    • Advanced automation
    • Custom reports
    • API

RFP360

$300/month
  • Response$300/month
    • Response management
    • Content library
    • Collaboration
  • Complete$600/month
    • RFP creation
    • Vendor management
    • Evaluation scoring

Which should you pick?

Choose Amity if

  • You need health scores.
  • You also want customer segments.
Amity review

Choose RFP360 if

  • You need rfp creation.
  • You also want response management.
RFP360 review

Questions people ask

Is Amity or RFP360 better?
Neither clearly leads. Amity starts at $300/month and RFP360 at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amity or RFP360?
Amity starts at $300/month and RFP360 at $300/month.
Does Amity or RFP360 run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Amity best used for?
Amity is most often used for customer success, smb, ease of use. Of those, customer success and smb are not what RFP360 is typically brought in for.
What can Amity do that RFP360 cannot?
Amity covers Health scores, Customer segments, Playbooks, Task management. RFP360 covers RFP creation, Response management, Vendor evaluation, Content library. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Amity: Where can I find Amity pricing?

Amity's main corporate website does not display pricing. Amity operates multiple business units (Amity Solutions, Amity Accentix, Tollring, EGG Digital). You would need to visit the individual business unit websites or contact their sales team for pricing.

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