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Customer Success · head to head

Product Fruits vs RFP360

Product Fruits logo

Product Fruits

Customer Success

In app onboarding, tours and checklists priced by monthly active users, not by seat

From
$83.25/month
Rated
-
Full reviewWebsite
RFP360 logo

RFP360

Customer Success

RFP Management Software

From
$300/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Product Fruits pricing is by monthly active users rather than by seat, so the bill grows with product success rather than with team size, and a viral month produces a cost increase the finance team did not plan for.; RFP360 rFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices
  • They diverge on capability: Product Fruits covers Product tours, RFP360 covers RFP creation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Product Fruits and RFP360 actually diverge.

Attributes where Product Fruits and RFP360 differ
AttributeProduct FruitsRFP360
Starting price$83.25/month$300/month
Pricing modelPer month by monthly active userssubscription
FoundedUnknown2013

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Product Fruits

  • Product tours
  • Hints and tooltips
  • Onboarding checklists
  • In app announcements
  • Surveys and NPS
  • Help centre widget
  • Segmentation
  • Analytics

Only in RFP360

  • RFP creation
  • Response management
  • Vendor evaluation
  • Content library
  • Collaboration
  • Salesforce
  • Microsoft 365
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Product Fruits

  • A software company that wants to ship onboarding changes without putting them in an engineering sprintnot RFP360
  • A team evaluating product adoption tools that needs a real price before starting a sales conversation, which the category incumbents largely do not providenot RFP360
  • A product manager running activation experiments where the cycle time of a release is the bottleneck, not the ideanot RFP360
  • A small software business whose monthly active user count is under a few thousand and for whom Pendo enterprise pricing is out of reachnot RFP360

RFP360

  • Proposal teams needing unlimited RFP projects and responses without per-response fees, willing to negotiate a custom quotenot Product Fruits

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Product Fruits

  • Pricing is by monthly active users rather than by seat, so the bill grows with product success rather than with team size, and a viral month produces a cost increase the finance team did not plan for.
  • Overage is not priced publicly. Product Fruits says the product keeps working above quota and that customer service will reach out to discuss a better fitting plan, so a spiky business should get overage terms in writing before signing.
  • The published rate card stops at Business, so any organisation beyond that scale is into a custom quote and loses the price transparency that made Product Fruits attractive in the first place.
  • There is no free plan, only a trial, so a team that wants to keep a small permanent deployment running without a subscription cannot, unlike some competitors in adjacent categories.
  • It is a smaller vendor than Pendo, Appcues and Userpilot, with a correspondingly smaller integration ecosystem and less depth in product analytics, so teams that want adoption tooling and analytics from one vendor will find it thin on the analytics half.

RFP360

  • RFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices
  • Pricing has three separate components: an annual platform fee, add-on user licenses, and optional add-ons and services, rather than one flat price

Pricing, plan by plan

Product Fruits

$83.25/month
  • Starter$83.25/month
    • 999 US dollars a year on annual billing, 111 US dollars a month if billed monthly
    • 1,500 monthly active users included
    • Tours, hints, checklists and announcements
  • Pro$140.25/month
    • 187 US dollars a month if billed monthly
    • Higher monthly active user allowance
    • Surveys, NPS and help centre widget
  • Business$280.5/month
    • 374 US dollars a month if billed monthly
    • Highest published monthly active user allowance
    • Advanced segmentation and analytics

RFP360

$300/month
  • Response$300/month
    • Response management
    • Content library
    • Collaboration
  • Complete$600/month
    • RFP creation
    • Vendor management
    • Evaluation scoring

Which should you pick?

Choose Product Fruits if

  • You need product tours.
  • You also want hints and tooltips.
Product Fruits review

Choose RFP360 if

  • You need rfp creation.
  • You also want response management.
RFP360 review

Questions people ask

Is Product Fruits or RFP360 better?
Neither clearly leads. Product Fruits starts at $83.25/month and RFP360 at $300/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Product Fruits or RFP360?
Product Fruits starts at $83.25/month and RFP360 at $300/month.
Does Product Fruits or RFP360 run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Product Fruits best used for?
Product Fruits is most often used for a software company that wants to ship onboarding changes without putting them in an engineering sprint, a team evaluating product adoption tools that needs a real price before starting a sales conversation, which the category incumbents largely do not provide, a product manager running activation experiments where the cycle time of a release is the bottleneck, not the idea, a small software business whose monthly active user count is under a few thousand and for whom pendo enterprise pricing is out of reach. Of those, a software company that wants to ship onboarding changes without putting them in an engineering sprint and a team evaluating product adoption tools that needs a real price before starting a sales conversation, which the category incumbents largely do not provide are not what RFP360 is typically brought in for.
What can Product Fruits do that RFP360 cannot?
Product Fruits covers Product tours, Hints and tooltips, Onboarding checklists, In app announcements. RFP360 covers RFP creation, Response management, Vendor evaluation, Content library.

Answered from the vendors’ own pages

Product Fruits: How is Product Fruits priced?

By monthly active users. Starter is 999 US dollars a year, which is 83.25 a month, for 1,500 monthly active users, or 111 a month billed monthly. Pro and Business are 140.25 and 280.50 a month on annual billing.

Product Fruits: What happens if we exceed the monthly active user quota?

Product Fruits says the product keeps working for users above quota and that customer service will reach out to discuss a better fitting plan. Overage is not priced publicly, so agree the terms before signing.

Product Fruits: Is there a free plan?

No. There is a free trial with full access and no card required, but no permanently free tier.

Product Fruits: How does it compare with Pendo?

Product Fruits is much cheaper and publishes its prices. Pendo has far deeper product analytics. If you need adoption guidance only, Product Fruits is the cheaper answer; if you need analytics too, it is not.

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