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Customer Success · head to head

RFP360 vs Strikedeck

RFP360 logo

RFP360

Customer Success

RFP Management Software

From
$300/month
Rated
-
Full reviewWebsite
S

Strikedeck

Customer Success

AI-Powered Customer Success

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: RFP360 rFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices; Strikedeck product is discontinued and no longer supported or developed
  • They diverge on capability: RFP360 covers RFP creation, Strikedeck covers AI churn prediction.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which RFP360 and Strikedeck actually diverge.

Attributes where RFP360 and Strikedeck differ
AttributeRFP360Strikedeck
Starting price$300/monthOn request
Pricing modelsubscriptionUnknown
Founded20132015

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Customer Success).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in RFP360

  • RFP creation
  • Response management
  • Vendor evaluation
  • Content library
  • Collaboration
  • Microsoft 365
  • Docusign

Only in Strikedeck

  • AI churn prediction
  • Health scores
  • Automated playbooks
  • Sentiment analysis
  • Usage analytics
  • Medallia
  • Zendesk

Both cover

  • Salesforce
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

RFP360

  • Proposal teams needing unlimited RFP projects and responses without per-response fees, willing to negotiate a custom quotenot Strikedeck

Strikedeck

  • Customer Successnot RFP360
  • Ai Powerednot RFP360
  • Predictive Analyticsnot RFP360

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

RFP360

  • RFP360 now operates as Responsive; all three editions (Emerging, Growth, Enterprise) require contacting sales for a custom quote with no published prices
  • Pricing has three separate components: an annual platform fee, add-on user licenses, and optional add-ons and services, rather than one flat price

Strikedeck

  • Product is discontinued and no longer supported or developed
  • Limited integration options compared to modern customer success platforms
  • No longer receiving feature updates or security patches

Pricing, plan by plan

RFP360

$300/month
  • Response$300/month
    • Response management
    • Content library
    • Collaboration
  • Complete$600/month
    • RFP creation
    • Vendor management
    • Evaluation scoring

Strikedeck

On request

No published plan breakdown. See the Strikedeck review.

Which should you pick?

Choose RFP360 if

  • You need rfp creation.
  • You also want response management.
RFP360 review

Choose Strikedeck if

  • You need ai churn prediction.
  • You also want health scores.
Strikedeck review

Questions people ask

Is RFP360 or Strikedeck better?
Neither clearly leads. RFP360 starts at $300/month and Strikedeck at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, RFP360 or Strikedeck?
RFP360 starts at $300/month and Strikedeck at On request.
Does RFP360 or Strikedeck run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is RFP360 best used for?
RFP360 is most often used for proposal teams needing unlimited rfp projects and responses without per-response fees, willing to negotiate a custom quote. Of those, proposal teams needing unlimited rfp projects and responses without per-response fees, willing to negotiate a custom quote is not what Strikedeck is typically brought in for.
What can RFP360 do that Strikedeck cannot?
RFP360 covers RFP creation, Response management, Vendor evaluation, Content library. Strikedeck covers AI churn prediction, Health scores, Automated playbooks, Sentiment analysis. Both handle Salesforce, Slack, Web support.

Answered from the vendors’ own pages

Strikedeck: What is Strikedeck?

Strikedeck was a customer success platform that used machine learning and predictive analytics to identify customer health risks, sentiment, and engagement opportunities. The platform was acquired by Medallia in May 2019 and has since been discontinued.

Source
Strikedeck: What happened to Strikedeck?

Medallia acquired Strikedeck on May 16, 2019, for $11 million. The platform was subsequently discontinued as Medallia consolidated its customer experience offerings.

Source
Strikedeck: What were Strikedeck's key features?

Strikedeck offered workflow automation, machine learning for customer health scoring, predictive analytics, usage tracking, and instant surveys. It provided real-time customer health dashboards and personalization capabilities.

Source
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