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Software · head to head

DrChrono vs Epic MyChart

DrChrono logo

DrChrono

Software

All-in-one medical practice management and EHR platform

From
On request
Rated
-
Full reviewWebsite
E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DrChrono iOS-only mobile app with no Android support, limiting accessibility for non-Apple users; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: DrChrono covers Electronic Health Records, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which DrChrono and Epic MyChart actually diverge.

Attributes where DrChrono and Epic MyChart differ
AttributeDrChronoEpic MyChart
Pricing modelUnknownquote
PlatformsiOS, iPad, WebWeb, Mobile
Founded20091979

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DrChrono

  • Electronic Health Records
  • Medical Billing
  • ePrescribing
  • Patient Portal
  • Telehealth
  • Labs
  • Pharmacies
  • Clearinghouses

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems
  • Imaging Systems

Both cover

  • Appointment Scheduling
  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

DrChrono

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DrChrono

  • iOS-only mobile app with no Android support, limiting accessibility for non-Apple users
  • Multi-provider scheduling lacks flexibility, forcing practices to use manual workarounds
  • Medical billing is unreliable and complex, with claims processing cited as difficult and error-prone
  • Billing features only available in higher-tier plans
  • Support quality declined post-acquisition by EverHealth, with slower response times
  • Auto-renewal contracts with unclear disclosure and restricted data portability when switching
  • No published pricing, requires sales contact for quotes

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

DrChrono

On request
  • Prometheus$undefined/mo
    • Core EHR
    • Limited users
  • Hippocrates$undefined/mo
    • EHR + Practice Management
    • Multiple providers
  • Apollo$undefined/mo
    • Full features
    • Advanced analytics
  • Apollo Plus$undefined/mo
    • Apollo features
    • Premium support
    • Add-on integrations

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose DrChrono if

  • You need electronic health records.
  • You work on iOS, iPad, Web.
  • You also want medical billing.
DrChrono review

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Questions people ask

Is DrChrono or Epic MyChart better?
Neither clearly leads. DrChrono starts at On request and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DrChrono or Epic MyChart?
DrChrono starts at On request and Epic MyChart at On request.
Does DrChrono or Epic MyChart run on more platforms?
DrChrono runs on iOS, iPad, Web. Epic MyChart runs on Web, Mobile.
What is DrChrono best used for?
DrChrono is most often used for patient care, medical records, practice management, telehealth.
What can DrChrono do that Epic MyChart cannot?
DrChrono covers Electronic Health Records, Medical Billing, ePrescribing, Patient Portal. Epic MyChart covers View Medical Records, Secure Messaging, Prescription Management, Bill Pay. Both handle Appointment Scheduling, HIPAA, SOC2, Cloud deployment.

Answered from the vendors’ own pages

DrChrono: What platforms does DrChrono support?

DrChrono is built primarily for Apple devices, with a native iPad app and iOS mobile app. Android users are limited to web browser access without full mobile functionality.

Source
DrChrono: Does DrChrono include practice management and medical billing?

Yes. DrChrono combines EHR, practice management, and medical billing into one platform. However, billing features are only available in higher-tier plans, and users report unreliable claims processing.

Source
DrChrono: How much does DrChrono cost?

DrChrono uses four pricing tiers (Prometheus, Hippocrates, Apollo, and Apollo Plus) but does not publish pricing. Costs vary by provider count and add-ons. Interested users must contact sales for custom quotes.

Source
DrChrono: Can I do patient messaging in DrChrono?

Patient messaging is available but only as an add-on feature with additional costs beyond the base subscription.

Source
DrChrono: Does DrChrono include ePrescribing?

Yes. DrChrono includes integrated ePrescribing capabilities built into the platform for prescription management.

Source
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