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Healthcare · head to head

Allscripts TouchWorks vs GoodRx

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
G

GoodRx

Healthcare

Compare prescription drug prices and find coupons

From
Free
Rated
-

The short version

  • Only GoodRx has a free tier, so it costs nothing to try first.
  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; GoodRx limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, GoodRx covers Price Comparison.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and GoodRx actually diverge.

Attributes where Allscripts TouchWorks and GoodRx differ
AttributeAllscripts TouchWorksGoodRx
Starting price$200/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, MobileiOS, Android, Web
Founded19862011

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in GoodRx

  • Price Comparison
  • Discount Coupons
  • Pharmacy Finder
  • Drug Information
  • Telehealth
  • Health Plans

Both cover

  • Pharmacies
  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot GoodRx
  • Medical Recordsnot GoodRx
  • Practice Managementnot GoodRx
  • Telehealthnot GoodRx

GoodRx

  • Comparing and finding the lowest prescription drug price across nearby US pharmaciesnot Allscripts TouchWorks
  • Getting free prescription discount coupons for use at pharmacy checkoutnot Allscripts TouchWorks
  • Low-cost telehealth visits for common conditions via GoodRx Carenot Allscripts TouchWorks
  • Medication price tracking, refill reminders, and drug identificationnot Allscripts TouchWorks
  • Discounted pet medications and dental discounts via GoodRx Companionnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

GoodRx

  • Limited effectiveness for controlled substances and specialty medications due to pharmacist discretion and manufacturer pricing
  • Pharmacy acceptance varies and is not universal, with some preferred pharmacies not honoring GoodRx pricing
  • Prices fluctuate daily, weekly, or monthly making it difficult to budget for consistent medication costs
  • Discount prices cannot be combined with insurance coverage, making it unsuitable for insured individuals

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

GoodRx

Free

No published plan breakdown. See the GoodRx review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.

Choose GoodRx if

  • You need price comparison.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want discount coupons.

Questions people ask

Is Allscripts TouchWorks or GoodRx better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and GoodRx at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or GoodRx?
GoodRx has a free tier; the other does not. Paid plans start at $200/month for Allscripts TouchWorks and Free for GoodRx.
Does Allscripts TouchWorks or GoodRx run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. GoodRx runs on iOS, Android, Web.
Can I use GoodRx for free?
Yes. GoodRx has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what GoodRx is typically brought in for.
What can Allscripts TouchWorks do that GoodRx cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. GoodRx covers Price Comparison, Discount Coupons, Pharmacy Finder, Drug Information. Both handle Pharmacies, HIPAA, Cloud deployment, Web support.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
GoodRx: How much can GoodRx help you save on prescriptions?

GoodRx can help save up to 80% on prescriptions at over 70,000 US pharmacies. Savings vary by medication, pharmacy, and location.

Source
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
GoodRx: What is GoodRx Companion and how much does it cost?

GoodRx Companion (formerly GoodRx Gold) is a paid membership at $14.99 per month or $119.88 per year. It includes access to a list of 200+ generic medications that are free for members at participating pharmacies, plus $19 online care visits.

Source
Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
GoodRx: Can GoodRx be combined with insurance or Medicare?

No. GoodRx discounts cannot be used in combination with health insurance, Medicare, or Medicaid. Payments with GoodRx also do not count toward insurance deductibles.

Source
GoodRx: Are controlled substances eligible for GoodRx discounts?

Some controlled substances are eligible for GoodRx discounts, but certain drugs including all opioids such as hydrocodone and tramadol, and some stimulants like amphetamine are ineligible for Rewards discounts. Pharmacists maintain clinical judgment to refuse coupons for controlled medications.

Source
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