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Healthcare & Medical · head to head

Epic MyChart vs Hinge Health

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Epic MyChart

Healthcare & Medical

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Hinge Health logo

Hinge Health

Healthcare & Medical

Digital musculoskeletal health platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Hinge Health pricing is value-based and negotiated through health plans and PBMs rather than published, requiring either individual enrollment or a business demo to learn cost
  • They diverge on capability: Epic MyChart covers View Medical Records, Hinge Health covers Physical Therapy.

Where they differ

Only the attributes on which Epic MyChart and Hinge Health actually diverge.

Attributes where Epic MyChart and Hinge Health differ
AttributeEpic MyChartHinge Health
Founded19792015

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare & Medical).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Hinge Health

  • Physical Therapy
  • Strength Training
  • Mental Health Support
  • Pain Management
  • Progress Tracking
  • Coach Support
  • Health Plans
  • Employers

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Hinge Health

  • Patient Care
  • Medical Records
  • Practice Management
  • Telehealth

Both are used for patient care, medical records, practice management, telehealth, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Hinge Health

  • Pricing is value-based and negotiated through health plans and PBMs rather than published, requiring either individual enrollment or a business demo to learn cost

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Hinge Health

On request

No published plan breakdown. See the Hinge Health review.

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Hinge Health if

  • You need physical therapy.
  • You work on Web, Mobile.
  • You also want strength training.
Hinge Health review

Questions people ask

Is Epic MyChart or Hinge Health better?
Neither clearly leads. Epic MyChart starts at On request and Hinge Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Hinge Health?
Epic MyChart starts at On request and Hinge Health at On request.
Does Epic MyChart or Hinge Health run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth.
What can Epic MyChart do that Hinge Health cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Hinge Health covers Physical Therapy, Strength Training, Mental Health Support, Pain Management. Both handle HIPAA, SOC2, Cloud deployment, Web support.
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