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Healthcare · head to head

Epic MyChart vs Halaxy

E

Epic MyChart

Healthcare

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-
Full reviewWebsite
Halaxy logo

Halaxy

Healthcare

Practice management for allied health that charges nothing for the software and earns on payments

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Halaxy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.; Halaxy the software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
  • They diverge on capability: Epic MyChart covers View Medical Records, Halaxy covers No licence fee.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Epic MyChart and Halaxy actually diverge.

Attributes where Epic MyChart and Halaxy differ
AttributeEpic MyChartHalaxy
Starting priceOn requestFree
Pricing modelquoteFree software, revenue taken on payments and credits
Free tierNoYes
PlatformsWeb, MobileWeb, iOS, Android
Founded1979Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Only in Halaxy

  • No licence fee
  • Integrated claiming
  • Credit-based extras
  • Online booking
  • Clinical notes and templates
  • Card payments
  • Multi-practitioner diary
  • Patient portal

What people use each for

The jobs each tool is most often brought in to do.

Epic MyChart

  • Patient Carenot Halaxy
  • Medical Recordsnot Halaxy
  • Practice Managementnot Halaxy
  • Telehealthnot Halaxy

Halaxy

  • A solo psychologist starting out who wants Medicare and private health claiming without committing to a monthly subscription before there is any incomenot Epic MyChart
  • A physiotherapy clinic that wants patient reminders, online booking and card payments reconciled against invoices in one systemnot Epic MyChart
  • An NDIS provider that needs claim generation and service agreement tracking built into the same record as clinical notesnot Epic MyChart
  • A multi-location allied health group in Australia that wants one diary across sites without paying per practitioner licencesnot Epic MyChart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Halaxy

  • The software being free does not mean the platform is cheap: a clinic taking most payments by card pays roughly 1.5 to 1.9 per cent plus a fixed fee on every transaction, which on a high volume practice comfortably exceeds what a flat AUD 60 per practitioner subscription would have cost.
  • Credits are prepaid and consumed by ordinary daily activity including SMS reminders and Medicare claims, so running out mid-week silently stops reminders going to patients, which shows up as no-shows rather than as an error message.
  • Features that competitors treat as standard, including two-way calendar sync, API access and a dedicated SMS number, are locked behind the credit subscription, so the headline free tier is thinner than it first appears.
  • Claiming, funding and payment integrations are deeply Australian, so practitioners in the UK, Canada or the United States get the diary and notes but very little of the automation that makes the product worth choosing.
  • Because the vendor earns on payment volume, its interests and yours diverge on card processing: switching to a cheaper acquirer breaks the automatic reconciliation that is the main operational reason to stay on the platform.

Pricing, plan by plan

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Halaxy

Free
  • HalaxyFree
    • Unlimited practitioners with no subscription fee
    • Diary, patient records, clinical notes and invoicing
    • Online booking page
  • Premium subscription$25/month
    • Priced at 25 credits per month, so roughly AUD 4 to 6 depending on credit rate
    • Two-way calendar sync
    • White-label branding

Which should you pick?

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.
Epic MyChart review

Choose Halaxy if

  • You need no licence fee.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want integrated claiming.
Halaxy review

Questions people ask

Is Epic MyChart or Halaxy better?
Neither clearly leads. Epic MyChart starts at On request and Halaxy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epic MyChart or Halaxy?
Halaxy has a free tier; the other does not. Paid plans start at On request for Epic MyChart and Free for Halaxy.
Does Epic MyChart or Halaxy run on more platforms?
Epic MyChart runs on Web, Mobile. Halaxy runs on Web, iOS, Android.
Can I use Halaxy for free?
Yes. Halaxy has a free tier, so you can try it without paying. Epic MyChart starts at On request.
What is Epic MyChart best used for?
Epic MyChart is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Halaxy is typically brought in for.
What can Epic MyChart do that Halaxy cannot?
Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Halaxy covers No licence fee, Integrated claiming, Credit-based extras, Online booking.

Answered from the vendors’ own pages

Halaxy: Is Halaxy genuinely free or is there a hidden subscription?

The core practice management software has no subscription fee for any number of practitioners. Halaxy earns from card processing fees, prepaid credits for SMS and claiming, and an optional premium subscription priced at 25 credits a month.

Halaxy: What does it actually cost a busy clinic?

Budget for card fees of roughly 1.5 to 1.9 per cent plus 75 cents to a dollar per transaction, plus credits at about AUD 0.15 to 0.22 each for every SMS, claim and telehealth session. A clinic with heavy card volume can pay more in total than a flat-rate competitor.

Halaxy: Can I use it outside Australia?

Yes for the diary, notes, invoicing and booking. No for Medicare, DVA, NDIS and Australian health fund claiming, which is where most of the value sits.

Halaxy: Does it handle NDIS?

Yes, including NDIS claim generation, service agreements and plan management alongside clinical records.

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