Softwr

Telecommunications · head to head

Aircall vs Bandwidth

Aircall logo

Aircall

Telecommunications

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Bandwidth logo

Bandwidth

Telecommunications

Voice, messaging and emergency calling APIs run on the company's own US carrier network

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Bandwidth commercial terms are negotiated contracts rather than a published rate, so a small team cannot start without going through a sales process.
  • They diverge on capability: Aircall covers Cloud phone, Bandwidth covers Owned US carrier network.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Aircall and Bandwidth actually diverge.

Attributes where Aircall and Bandwidth differ
AttributeAircallBandwidth
Starting price$30/monthOn request
Pricing modelUnknownquote
PlatformsWeb, Ios, Android, DesktopWeb, APIs, Python, JavaScript, Java, C#, Ruby
Founded2014Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Telecommunications).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Salesforce

Only in Bandwidth

  • Owned US carrier network
  • Programmable voice
  • Messaging APIs
  • Emergency calling
  • Global numbering

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Bandwidth
  • Call routing, IVR and shared numbersnot Bandwidth
  • Logging calls against CRM records through integrationsnot Bandwidth
  • Power dialling outbound lists on the Professional tiernot Bandwidth
  • SMS and MMS alongside voicenot Bandwidth

Bandwidth

  • Unified communications and contact centre providers needing wholesale voice termination under their own brandnot Aircall
  • Enterprises with high call volumes where a wholesale margin on every minute is materialnot Aircall
  • VoIP deployments with US emergency calling obligations requiring E911 and dynamic locationnot Aircall
  • Platforms needing local numbers across many countries from a single suppliernot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Bandwidth

  • Commercial terms are negotiated contracts rather than a published rate, so a small team cannot start without going through a sales process.
  • US A2P messaging still requires 10DLC brand and campaign registration, and those fees plus per-segment carrier surcharges are charged on top of the negotiated message rate.
  • The self-serve developer experience is weaker than the aggregators it competes with, so teams prototyping quickly start elsewhere and migrate later, if ever.
  • Its owned-network advantage is a United States advantage; international coverage arrived through the Voxbone acquisition and does not rest on the same model.
  • Committed volume pricing means an organisation whose traffic falls short of forecast pays for capacity it did not use.

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Bandwidth

On request
  • Bandwidth$undefined/year
    • Committed volume contracts quoted per customer
    • Per-minute and per-message rates negotiated by destination
    • US 10DLC registration and carrier surcharges billed in addition

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Bandwidth if

  • You need owned us carrier network.
  • You work on Web, APIs, Python, JavaScript, Java, C#, Ruby.
  • You also want programmable voice.
Bandwidth review

Questions people ask

Is Aircall or Bandwidth better?
Neither clearly leads. Aircall starts at $30/month and Bandwidth at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Bandwidth?
Aircall starts at $30/month and Bandwidth at On request.
Does Aircall or Bandwidth run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Bandwidth runs on Web, APIs, Python, JavaScript, Java, C#, Ruby.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Bandwidth is typically brought in for.
What can Aircall do that Bandwidth cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Bandwidth covers Owned US carrier network, Programmable voice, Messaging APIs, Emergency calling.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Bandwidth: Is Bandwidth a carrier or a reseller?

It is a licensed carrier operating its own US network. That removes the wholesale margin an aggregator pays its upstream and gives direct control over routing and regulatory functions such as E911.

Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Bandwidth: Do 10DLC fees apply on top of Bandwidth's rates?

Yes. US A2P messaging requires brand and campaign registration with The Campaign Registry, and the registration fees plus per-message carrier surcharges are billed in addition to whatever per-message rate you negotiated.

Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Bandwidth: Did Bandwidth acquire Voxbone?

Yes, in 2020, for 519.4 million dollars. Voxbone supplied international phone numbering and became the basis of Bandwidth's coverage outside the United States.

Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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