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Communication · head to head

Mattermost vs TeamViewer

Mattermost logo

Mattermost

Communication

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
TeamViewer logo

TeamViewer

Communication

Remote access and support software from Germany, used for connecting to computers anywhere

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mattermost no published pricing on public website; requires sales contact for all tiers; TeamViewer pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Mattermost and TeamViewer actually diverge.

Attributes where Mattermost and TeamViewer differ
AttributeMattermostTeamViewer

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Mattermost

  • Team messaging and collaborationnot TeamViewer
  • Secure enterprise communicationnot TeamViewer
  • On-premise or self-hosted deploymentnot TeamViewer

TeamViewer

  • Providing remote technical support without physical presencenot Mattermost
  • Monitoring real-time endpoint data across distributed workforcesnot Mattermost
  • Guiding warehouse operations with vision-guided smart glassesnot Mattermost
  • Automating remediation to prevent recurring problemsnot Mattermost
  • Achieving 99.99% picking accuracy with AR logisticsnot Mattermost

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No published pricing on public website; requires sales contact for all tiers
  • Three tiers (Professional, Enterprise, Enterprise Advanced) have feature differences but no cost transparency
  • User scaling caps differ between tiers without public price justification

TeamViewer

  • Pricing page gates all figures behind plan selection with no listed price for its Teams and Tensor Enterprise tiers, which are described as a fully customized license requiring sales contact
  • Add-on modules (Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, Mobile Device Management) are sold separately from the core license, only offered with a 30-day free trial before charges apply

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

TeamViewer

On request

No published plan breakdown. See the TeamViewer review.

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from TeamViewer on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose TeamViewer if

Nothing in the data separates TeamViewer from Mattermost on the points above - pick on price and on how each one feels to use.

TeamViewer review

Questions people ask

Is Mattermost or TeamViewer better?
Neither clearly leads. Mattermost starts at On request and TeamViewer at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or TeamViewer?
Mattermost starts at On request and TeamViewer at On request.
Does Mattermost or TeamViewer run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Mattermost best used for?
Mattermost is most often used for team messaging and collaboration, secure enterprise communication, on-premise or self-hosted deployment. Of those, team messaging and collaboration and secure enterprise communication are not what TeamViewer is typically brought in for.

Answered from the vendors’ own pages

Mattermost: What user limits apply to each Mattermost pricing tier?

Professional tier supports maximum 250 users. Enterprise scales to 50,000 concurrent users. Enterprise Advanced scales to 200,000 concurrent users. Exact per-user costs not stated.

Source
TeamViewer: How is TeamViewer priced?

TeamViewer uses an annual subscription model with payment via Visa, Mastercard, American Express, JCB, PayPal, or bank transfers. Pricing depends on your license tier (Single Users, Teams, Enterprise, or ONE Platform), but specific rates are not published. Contact sales for a quote.

Source
Mattermost: What support response times are included with each plan?

Professional includes community support plus business hours professional support with next business day response. Enterprise includes 24x7 support with 4-hour response time. Enterprise Advanced includes 24x7 with Premier Support option.

Source
TeamViewer: Does TeamViewer offer any add-ons?

Yes, TeamViewer offers add-ons including Asset Management, Endpoint Protection, Device Monitoring, Assist AR Lite, and Mobile Device Management. Add-on pricing is based on endpoints, users, or storage with volume discounts available. All add-ons include 30-day free trials.

Source
Mattermost: How much does Mattermost cost for teams under 250 users?

Pricing for Professional tier with user counts under 250 is not disclosed publicly. Contact Mattermost sales for specific quotes.

Source
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