Softwr

Software · head to head

Mattermost vs SendGrid

Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
S

SendGrid

Software

Email at scale, proven deliverability, and so much more

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only SendGrid has a free tier, so it costs nothing to try first.
  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; SendGrid free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan

Where they differ

Only the attributes on which Mattermost and SendGrid actually diverge.

Attributes where Mattermost and SendGrid differ
AttributeMattermostSendGrid
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes

Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

SendGrid

  • Free plan caps at 100 emails per day and expires after 60 days, per twilio.com/en-us/products/email-api/pricing (Aug 2026), after which sending requires a paid plan
  • Dedicated IP addresses are only included from the Pro plan at $89.95 per month; Essentials at $19.95 per month lacks a dedicated IP, per Twilio's own pricing page

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

SendGrid

Free

No published plan breakdown. See the SendGrid review.

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from SendGrid on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose SendGrid if

  • You want to start without paying.
SendGrid review

Questions people ask

Is Mattermost or SendGrid better?
Neither clearly leads. Mattermost starts at On request and SendGrid at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or SendGrid?
SendGrid has a free tier; the other does not. Paid plans start at On request for Mattermost and Free for SendGrid.
Does Mattermost or SendGrid run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use SendGrid for free?
Yes. SendGrid has a free tier, so you can try it without paying. Mattermost starts at On request.
Share

Related pages

More on Mattermost

More on SendGrid

Keep looking

Other head to heads