Softwr

Communication · head to head

Google Chat vs Mattermost

Google Chat logo

Google Chat

Communication

AI-powered team messaging and collaboration

From
On request
Rated
-
Full reviewWebsite
Mattermost logo

Mattermost

Communication

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Google Chat no separate Google Chat pricing available; included with Google Workspace subscriptions at no additional cost; Mattermost no published pricing on public website; requires sales contact for all tiers
  • Prices and features above were last checked on 29 August 2026.

Where they differ

Only the attributes on which Google Chat and Mattermost actually diverge.

Attributes where Google Chat and Mattermost differ
AttributeGoogle ChatMattermost
Pricing modelsubscriptionquote

Identical on both: starting price (On request), free tier (No), platforms (Web), user rating (Not yet rated), category (Communication).

What people use each for

The jobs each tool is most often brought in to do.

Google Chat

  • Reducing email overload in healthcare operations for clinical decisionsnot Mattermost
  • Summarizing regulatory news rapidly for compliance teamsnot Mattermost
  • Consolidating messaging platforms to reduce software licensing costsnot Mattermost
  • Coordinating distributed global teams across time zones rapidlynot Mattermost
  • Collecting project references and decision history in searchable channelsnot Mattermost

Mattermost

  • Team messaging and collaborationnot Google Chat
  • Secure enterprise communicationnot Google Chat
  • On-premise or self-hosted deploymentnot Google Chat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Google Chat

  • No separate Google Chat pricing available; included with Google Workspace subscriptions at no additional cost
  • Chat features are limited to Business and Enterprise Workspace plans

Mattermost

  • No published pricing on public website; requires sales contact for all tiers
  • Three tiers (Professional, Enterprise, Enterprise Advanced) have feature differences but no cost transparency
  • User scaling caps differ between tiers without public price justification

Pricing, plan by plan

Google Chat

On request

No published plan breakdown. See the Google Chat review.

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Which should you pick?

Choose Google Chat if

Nothing in the data separates Google Chat from Mattermost on the points above - pick on price and on how each one feels to use.

Google Chat review

Choose Mattermost if

Nothing in the data separates Mattermost from Google Chat on the points above - pick on price and on how each one feels to use.

Mattermost review

Questions people ask

Is Google Chat or Mattermost better?
Neither clearly leads. Google Chat starts at On request and Mattermost at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Google Chat or Mattermost?
Google Chat starts at On request and Mattermost at On request.
Does Google Chat or Mattermost run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Google Chat best used for?
Google Chat is most often used for reducing email overload in healthcare operations for clinical decisions, summarizing regulatory news rapidly for compliance teams, consolidating messaging platforms to reduce software licensing costs, coordinating distributed global teams across time zones rapidly. Of those, reducing email overload in healthcare operations for clinical decisions and summarizing regulatory news rapidly for compliance teams are not what Mattermost is typically brought in for.

Answered from the vendors’ own pages

Google Chat: How much does Google Chat cost?

Google Chat is included in Google Workspace subscriptions at no additional cost. Pricing depends on your Workspace plan selection, not on Chat specifically.

Source
Mattermost: What user limits apply to each Mattermost pricing tier?

Professional tier supports maximum 250 users. Enterprise scales to 50,000 concurrent users. Enterprise Advanced scales to 200,000 concurrent users. Exact per-user costs not stated.

Source
Google Chat: Which Google Workspace plans include Google Chat?

Google Chat is included with all Google Workspace subscriptions. Some features are available exclusively in Business and Enterprise plans.

Source
Mattermost: What support response times are included with each plan?

Professional includes community support plus business hours professional support with next business day response. Enterprise includes 24x7 support with 4-hour response time. Enterprise Advanced includes 24x7 with Premier Support option.

Source
Mattermost: How much does Mattermost cost for teams under 250 users?

Pricing for Professional tier with user counts under 250 is not disclosed publicly. Contact Mattermost sales for specific quotes.

Source
Share

Related pages

More on Google Chat

More on Mattermost

Keep looking

Other head to heads