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Customer Support · head to head

8x8 Contact Center vs Less Annoying CRM

8x8 Contact Center logo

8x8 Contact Center

Customer Support

Integrated cloud communications and contact center

From
$85/month
Free plan
No
Full reviewWebsite
Less Annoying CRM logo

Less Annoying CRM

CRM

Simple CRM built by small business experts

From
$30/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 Contact Center listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre; Less Annoying CRM there is no free tier, only a single $15 per user per month price
  • They diverge on capability: 8x8 Contact Center covers Voice, Less Annoying CRM covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 Contact Center and Less Annoying CRM actually diverge.

Attributes where 8x8 Contact Center and Less Annoying CRM differ
Attribute8x8 Contact CenterLess Annoying CRM
Starting price$85/month$30/month
PlatformsWeb, Desktop, Ios, AndroidWeb, Ios, Android
CategoryCustomer SupportCRM
Founded19872006

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8 Contact Center

  • Voice
  • Digital channels
  • IVR
  • ACD
  • WFM
  • Quality management
  • Analytics
  • Salesforce

Only in Less Annoying CRM

  • Contact management
  • Task tracking
  • Pipeline management
  • Email integration
  • Mobile app
  • Reporting
  • Mailchimp
  • Zapier

Both cover

  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8 Contact Center

  • Unified communicationsnot Less Annoying CRM
  • Contact centernot Less Annoying CRM
  • Remote worknot Less Annoying CRM
  • Customer supportnot Less Annoying CRM

Less Annoying CRM

  • CRM for small businessesnot 8x8 Contact Center
  • Simple contact managementnot 8x8 Contact Center

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8 Contact Center

  • Listed on G-Cloud 14 directly by 8x8 UK Limited (not a reseller) at £0.68 to £113.40 per user per month for 8x8 Contact Centre

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

Pricing, plan by plan

8x8 Contact Center

$85/month
  • X6$85/month
    • Voice contact center
    • ACD
    • IVR
  • X7$110/month
    • X6 + Digital channels
    • Quality management
  • X8$140/month
    • X7 + WFM
    • Speech analytics
    • Advanced AI

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose 8x8 Contact Center if

  • You need voice.
  • You work on Web, Desktop, Ios, Android.
  • You also want digital channels.
8x8 Contact Center review

Choose Less Annoying CRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want task tracking.
Less Annoying CRM review

Questions people ask

Is 8x8 Contact Center or Less Annoying CRM better?
Neither clearly leads. 8x8 Contact Center starts at $85/month and Less Annoying CRM at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 Contact Center or Less Annoying CRM?
8x8 Contact Center starts at $85/month and Less Annoying CRM at $30/month.
Does 8x8 Contact Center or Less Annoying CRM run on more platforms?
8x8 Contact Center runs on Web, Desktop, Ios, Android. Less Annoying CRM runs on Web, Ios, Android.
What is 8x8 Contact Center best used for?
8x8 Contact Center is most often used for unified communications, contact center, remote work, customer support. Of those, unified communications and contact center are not what Less Annoying CRM is typically brought in for.
What can 8x8 Contact Center do that Less Annoying CRM cannot?
8x8 Contact Center covers Voice, Digital channels, IVR, ACD. Less Annoying CRM covers Contact management, Task tracking, Pipeline management, Email integration. Both handle GDPR, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Less Annoying CRM: How much does Less Annoying CRM cost?

Less Annoying CRM costs $15 per user per month plus applicable tax. There is one price for everyone with no tiered plans.

Source
Less Annoying CRM: What does Less Annoying CRM include?

All users get unlimited contacts, 25GB file storage, unlimited pipelines, task management, email logging, mobile access, user permissions, unlimited custom fields, and free support.

Source
Less Annoying CRM: Does Less Annoying CRM offer a free trial?

Yes, Less Annoying CRM offers a 30-day free trial with no questions asked, no credit card required, and no limitations.

Source
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