Softwr

The directory

Customer Support software

31 products matching your filters. Each one described on the same fields, so two tools can be read against each other rather than against their own marketing.

Showing 2531 of 31

  • Intelligent, connected, omnichannel contact center

    • Web
    • Windows
    • macOS
    • iOS
    • +1
    Pricing not publishedResearched
  • Salesforce Service Cloud logo

    Salesforce Service Cloud

    Customer Support

    Customer service software that powers loyalty

    • Web
    • iOS
    • Android
    From $25/moResearched
  • ServiceNow logo

    ServiceNow

    Customer Support

    The world works with ServiceNow

    • Web
    • iOS
    • Android
    Pricing on requestResearched
  • Sprinklr Service logo

    Sprinklr Service

    Customer Support

    Unified customer experience management

    • Web
    • iOS
    • Android
    Pricing on requestResearched
  • SupportBee logo

    SupportBee

    Customer Support

    Simple email ticketing for small teams

    • Web
    From $13/moResearched
  • Zendesk logo

    Zendesk

    Customer Support

    Champions of customer service

    • Web
    From $19/moResearched
  • Zoho Desk logo

    Zoho Desk

    Customer Support

    Context-aware help desk software

    • Web
    • iOS
    • Android
    FreeResearched

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How this works

What you are looking at

Where does this data come from?

Pricing, platforms and feature lists are taken from each vendor's own pages. Limitations, answered questions and alternatives are researched separately and carry a source URL on the page that states them. Every product is described on the same fields, so two tools can be read against each other rather than against their own marketing.

Why are there no star ratings?

Because we did not collect any. Softwr hosts no reviews, and a rating aggregated from somewhere else is not ours to publish as though it were an assessment we made. What is shown instead is what a tool costs, where it runs, and what it is concretely bad at.

How are alternatives chosen?

A researcher proposes them, then two independent reviewers judge one question each: would a buyer evaluating this product seriously consider that one instead. 225 of 1,841 candidates failed and were deleted, including a font inspector matched to a dark mode extension. Only pairings that survived both rounds are published.

Do vendors pay to appear here?

Not to be listed, and not to rank. Every position and filter result on this page is unpaid. A vendor can buy the sponsored panel above the results, which is labelled as such and sits outside the list rather than at the top of it: remove it and this page shows the same products in the same order. Where a link earns a commission that is disclosed on the page carrying it.

How current is it?

Prices and plan limits move without notice, so treat anything with a number on it as a starting point and check the vendor before you buy. Where a claim could go stale it carries the source it came from, which is the fastest way to tell.